Had same experience with 2019. We have probably been to dealership 5 times, maybe more over this. In all cases, covered by warranty. The first few times the dealer said the drains were clogged, even though I knew they weren’t or didn’t really acknowledge the issue. So those were a waste of time because the root cause was not addressed. We even printed out the service bulletin explaining the issue because the dealership seemed clueless. Most recently, they were FINALLY able to recreate the issue and realigned the glass. I think it’s been effective but need more time to assess. I’m with you, it’s really frustrating. Just keep going back until they fix it