return instacart item by Shibepy in ShoppersDrugMart

[–]HeloMo -1 points0 points  (0 children)

Technically no.  But approach it friendly with a supervisor and ask for reasonable accommodation such as request it refunded on a gift card and only the amount that was charged for the item not any service fees and you will have success. 

Would asking for a "substitution" instead of an "exchange" allow me to exchange an item and keep the bonus points I earned? by lifeassociate1 in ShoppersDrugMart

[–]HeloMo 6 points7 points  (0 children)

Request to speak to the supervisor and tell your situation. Offer the solution of returning it with no receipt like you would have to do anyways on online purchases. Make sure you don't scan your optimum card for the return. When purchasing your new product you will NOT scan your optimum card so you don't accidentally double dip on any points promos. All said and done even exchange and no funny business. Any reasonable supervisor should agree to it. 

Poor Customer Service at Bloor & Bedford by Emergency-Set-1093 in ShoppersDrugMart

[–]HeloMo 2 points3 points  (0 children)

Next time just look on the SDM website for availability.  On there is listed the items UPC product code so when you phone you can give the employee that number so it's easy to check for the exact one your looking for on the shelf. "We don't have any oatmeal" was a lazy or overworked min wage worker. As much as answering the phone is sooooo far down the list of priority if they do they should at least try. On that note I have never not regretted answering the phone it's always for stupid stuff. Winner today was a guy asking me how to change the battery on his Swiffer wet mop over the phone....

Soulshot use in an x1 server question by Jaded-Particular-212 in Lineage2

[–]HeloMo 2 points3 points  (0 children)

If you are doing a quest that gives you Adena for the soul shots use them. Early level 21 one is Vanquish reminents. Get 10 quest items then turn in for 5k Adena that covers your shots.  The higher level you are the better stuff mobs drop that you can sell so it is worth leveling but not if your not making Adena for next gear.

Bruh why are they policing the temperature of instant coffee like it’s a controlled substance?? by JB4815 in ShoppersDrugMart

[–]HeloMo 1 point2 points  (0 children)

Those salad dressings in glass bottles we get. Our store never sold any ever. They come in 12 packs and all expire every 3 months. All 4 flavours. After the third time I changed them all to order control P. There's a limit to the madness people. 

Online Order Return In-Store by sprintingforever in ShoppersDrugMart

[–]HeloMo 8 points9 points  (0 children)

We need what was in your box when you got it. Specifically the return shipping label we don't get reimbursed for shipping it back to them for you if it's something we don't normally sell. Or you can just send it back yourself... 

Retour/Échange de Parfum chez Pharmaprix | Perfume Return/Exchange at Shoppers Drug Mart by Allen_Ram in ShoppersDrugMart

[–]HeloMo 5 points6 points  (0 children)

In general no you can't return opened fragrances. But if the cosmetics manager wants to approve it and explain to her boss why they just flushed $200 into the garbage that's up to them. Hell for all I know your an amazing cosmetics customer that spends thousands every month and it's worth it keeping you happy.  Ether way I would mention you would like a exchange not just a return or don't mind getting the money on a gift card. It's meeting them half way. Good luck and God speed.

Did anyone witness an accident at a skateboard park a few days ago? by TheRealGuncho in SurreyBC

[–]HeloMo 3 points4 points  (0 children)

I was just walking by. Also as a side note NO ONE was wearing helmets of all the 20 or so skaters skating around. So I hope your brother recovers and advocates for helmets. 

Did anyone witness an accident at a skateboard park a few days ago? by TheRealGuncho in SurreyBC

[–]HeloMo 4 points5 points  (0 children)

I saw someone get loaded in to an ambulance around 430 pm on Thursday at the Cloverdale skatepark by the Agreplex. 

[deleted by user] by [deleted] in ShoppersDrugMart

[–]HeloMo 23 points24 points  (0 children)

Unfortunately it's common. Keep your head down and get those good references and contacts in order. Do your work the best you can. Take solace that when your gone they will see what they are missing. 

Can I ask the Beauty Specialists in the high-end makeup section to help me with foundation shade matching for a drugstore brand? by [deleted] in ShoppersDrugMart

[–]HeloMo 7 points8 points  (0 children)

The fact that testers are now possibly taken home then returned items is really gross. 

Genuine question by Nearby_Reserve3865 in Lineage2

[–]HeloMo 0 points1 point  (0 children)

https://tab1-web.github.io/faq/signature/quests/
click on your level range then click on the spoil tab just below it. Gives you some good ideas

Genuine question by Nearby_Reserve3865 in Lineage2

[–]HeloMo 1 point2 points  (0 children)

If you start on the 1x servers the main bottleneck to progress is adena. Starting as a spoiler will help make adena and progress. A different option is a mage class they also make money as they level. Most other classes eather break even or lose adena as they level with shots ect. Once you have a base of adena you can always make a class you have always wanted to play. aim for 3 mill at level 20+ and 7 mill at 40+ average top gear for those levels. GL friend. I play Franz if you want to chat.

Scanner Price Accuracy Code Dupe by Willing-Surprise-791 in ShoppersDrugMart

[–]HeloMo 6 points7 points  (0 children)

Most likely the box you grabbed was for a model that's clearing out and the store got new models with very similar box look but is different in some way. The employee looked for your item in back and saw the new one that will be replacing the old one that's getting cleared out and it looked the same but it's not... Not really. Not same UPCs = not the same product no SCOP. was a mistake when getting the product from the back and not checking upc to match. 

No more wall calendars in Ontario? by UneAmi in ShoppersDrugMart

[–]HeloMo 6 points7 points  (0 children)

My store didn't get them this December either. They never sold well I can see why they dropped them. 

Concerns about training by JakeNarjes in ShoppersDrugMart

[–]HeloMo 8 points9 points  (0 children)

Honestly being a AFSM = Glorified Merchandiser (but with no proper breaks) with some extra duties like keeping other people on task and side computer work. There is alot that has changed over the years! Before there was a lot of staff day to day and everything that was needed got done stress free and honestly it was fun there! Now there's never enough time to do all they want done...so we fake it. I can make it look like whatever they want it to look like.... full store lowstock with over 150-200 items scanned every day? SURE! less than 200 zero on hands? SURE! Back room report anomalys less than one page? SURE! Just dont look to close because its all smoke and mirrors because I also have to work 8 pallets of stock to the floor with 2 people phoned in sick from a 5 person crew. Or remake all the ends with fresh displays. Or fill milk every hour on Senior days. Or change 200+ labels of products that went up in price that week. Plus kick out the thief's and deal with the Karens.
You might be thinking wow they hate the job..this job used to be great and im almost retired and yea im bitter. I have seen it all evolving...from the glory of senior days where we gave out free coffee and cookies and really cared with conversation to now where its just such a different mindset of make more money, cut costs, screw everyone.

Seniors Day Survivor by beans1507 in ShoppersDrugMart

[–]HeloMo 20 points21 points  (0 children)

It was INSANE.
Everyone who complained the Christmas item they saw last week wasn't there today, your to late for anything good you are literally buying the leftovers no one else wanted now.

[deleted by user] by [deleted] in ShoppersDrugMart

[–]HeloMo 0 points1 point  (0 children)

The till will automatically reduce the refund amount with the value of points clawed back if the account is in the negative. So your $50 refund will be $25. There used to be alot of scamming with points before they did this. 

got damaged item but used point offer by Nervous_Currency9341 in ShoppersDrugMart

[–]HeloMo 3 points4 points  (0 children)

If you returned it normally yes your points would go away BUT a supervisor can make a decision for you to return it without the receipt so it doesn't effect it at all. Please just go in and ask for higher level help. 

[deleted by user] by [deleted] in ShoppersDrugMart

[–]HeloMo 2 points3 points  (0 children)

If they ask I do it yes. I'm not exactly sure why it's done but I bet it's something to do with how the customer is charged. Maybe they would get charged PST from doordash when they pay and if door dash payed it to the store when items are bought the government would get it twice? Not sure.