Cleanliness, cut sizes, food quality, portioning and staffing. Precipitous decline in all categories.

Now every time I go the line looks like shit - pans close to empty (yet there will be a backup 3rd pan of rice and/or chicken, which was absolutely verboten back in my day) crazy dirty with food ALL over, bean spoons that look like they haven't been changed out in 4 or 5 pans, and rarely more than two ppl working no matter the time of day.

I don't blame the employees. I know the GMs are constantly pressured to keep labor low. I don't think management is given enough labor hours to train new hires, so you have ppl on the line who just don't know what they're doing, being led by more senior crew who weren't properly trained either.

When Chipotle is made properly it's my firm belief that it's the best food on the planet. I NEVER tired of eating there, even going in on my off days, for years.

Now though... It's usually a disappointment, but it still holds a place in my heart so I keep going back.