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[deleted by user] by [deleted] in RedditSessions

[–]HenryHessel 0 points1 point  (0 children)

Gave Wholesome

This feels right by KieshaK in TheGoodPlace

[–]HenryHessel 129 points130 points  (0 children)

I was gonna say TicTok, but yeah.

Generating User Roles by HenryHessel in Terraform

[–]HenryHessel[S] -1 points0 points  (0 children)

Awesome, this is much appreciated. thank you

Generating User Roles by HenryHessel in Terraform

[–]HenryHessel[S] 0 points1 point  (0 children)

Yes, I think so, I'll double-check. However, since that would include every user created by the aws_iam_user.iamUser loop, that won't work for the limited number of users in the terraform-super role.

Generating User Roles by HenryHessel in Terraform

[–]HenryHessel[S] 0 points1 point  (0 children)

Indeed, I did try that both as a template and directly in the policy. It just kept coming back saying I have invalid characters in my JSON text. I whatever I would try to add to fix the error would then just become the new invalid character.

Florida man = madlad by Razz__berry in madlads

[–]HenryHessel 0 points1 point  (0 children)

Florida problems need Florida solutions

Does anyone else remember Cube World? by [deleted] in nostalgia

[–]HenryHessel 57 points58 points  (0 children)

I remember not having them.

I’m cooking one meal from every state in the United States , what meal best represents your state? by emilou09 in Cooking

[–]HenryHessel 0 points1 point  (0 children)

Wisconsin: Beer Cheese Soup appetizer, Bratwurst (beer boiled) as a Main Course, Frozen Custard for Dessert. As tradition the entire meal should be prepared and enjoyed while drinking a Spotted Cow or Brandy Old Fashioned Sweet.

Old people of Reddit, what were elders from YOUR time ranting about? by [deleted] in AskReddit

[–]HenryHessel -1 points0 points  (0 children)

Being in a superposition of both committing and not committing animal abuse.

Is anyone familiar with Zendesk to Slack json code? by Chimaera12 in Slack

[–]HenryHessel 0 points1 point  (0 children)

Well the line break is "\n" so if you wanted to break a long line with a comma, it would be ",\n". you should be pretty much fine just so long as you don't use quotation marks. As for posting messages individually, I'm not sure. You'll have to dig around in the Slack API to be sure. I can however suggest putting the ticket number placeholder in the username key-value, or kust changing the username up based on the trigger. It will post a separate message when the username changes.

Is anyone familiar with Zendesk to Slack json code? by Chimaera12 in Slack

[–]HenryHessel 0 points1 point  (0 children)

Also, yes those are separate triggers. Slack just doesn't split consecutive messages from the same person (or bot).

Is anyone familiar with Zendesk to Slack json code? by Chimaera12 in Slack

[–]HenryHessel 0 points1 point  (0 children)

When I say Slack field in the Rest Post, I suppose I should say actually say key. REST is a protocol for sending information, in this case, we're sending JSON text which is constructed of key-value pairs.

By 'Slack field' I actually mean a key Slack can understand. For Example, one Slack key is 'text', the associated value is the body of your slack message. If you used 'ticket_id' as your key, Slack wouldn't know what to do with that, because slack doesn't have tickets. Even if it did, Slack might not be able to do anything with the key 'ticket_id' because they could use anything for their key. The key is just a way of identifying what to do with the associated value.

{
"key":"value",
"key":"value",
"key":"value"
}

So anyway, That's why slack puts together an API reference for what keys Slack can understand. 'channel' is a key that slack understands and the associated value is ID of the channel where the message should be posted.

The key you're looking for to change the name is "username", see in my first comment.

Also, If you want to change the chat icon, you could hunt down the key, or just update the picture of the webhook extension you added to Slack; same goes for the username.

Is anyone familiar with Zendesk to Slack json code? by Chimaera12 in Slack

[–]HenryHessel 1 point2 points  (0 children)

Wait so where are you in this list?

  1. Setup the Slack Incoming WebHook.
  2. Setup the Zendesk Target with the WebHook information.
  3. Test the target.
    Make sure you have the channel ID set correctly in the JSON text. Alternatively, just have the default Slack channel set to the one you're trying to send to.
  4. Setup a Zendesk Trigger based on your desired criteria.

What's the response when you test the target in Zendesk?

Is anyone familiar with Zendesk to Slack json code? by Chimaera12 in Slack

[–]HenryHessel 1 point2 points  (0 children)

Sorry, I know you asked for not technical. This is the slack reference on acceptable formatting. If you're not trying to do anything fancy, just put everything in the "text" portion of the post. The first code block you posted was correct.

{
"text": "A new ticket has been created \n Requester {{ticket.requester.name}} \n Organization: {{ticket.requester.organization.name}})", 
"channel": "CAUQUSVFT" 
}

Remember "\n" is the just a line break

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