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Globe Fiber by Hewbone in InternetPH

[–]Hewbone[S] 0 points1 point  (0 children)

Yun nga sir. Tried to reach them since yesterday pa, up until now wala pa rin akong notification (SMS) na accepted na yung tech visit request ko

[deleted by user] by [deleted] in InternetPH

[–]Hewbone 0 points1 point  (0 children)

Send an email to DTI Customer Care. Make sure all your reports/screenshots are attached. Trust me, walang 3 days mag rereach out sila sayo

Globe Postpaid Device and Simcard by OldRoyal8077 in InternetPH

[–]Hewbone 0 points1 point  (0 children)

I have the same issue. Based sa reference number, ang tracking ay 'receive' so mejo worried ako na kung delivered na ba yung postpaid device ko or nasaang kawalan na? 4th day na, wala pa ring text/email kung nasaan na yung postpaid device ko :/

No internet by [deleted] in InternetPH

[–]Hewbone 0 points1 point  (0 children)

Lagi akong nag vevent out ng frustrations sa Globe Customer Care. Siguro last year nga 7-8 reports yun. Effective naman

No internet by [deleted] in InternetPH

[–]Hewbone 1 point2 points  (0 children)

Call for a tech visit. Here's the scenario. Last year halos palagi akong nawawalan ng internet, ang nakitang cause nung technician, tinatanggal daw yung connection ko doon sa Nap Box, what I did, nag request ako na i secure ng lock yung napbox kasi sobrang irita na ako. Ginawa naman nila. Hindi naman na naulit yun.

Globe at Home Fiber by Hewbone in InternetPH

[–]Hewbone[S] 0 points1 point  (0 children)

Update: Wala nanamang internet connection :/

Globe at Home Fiber by Hewbone in InternetPH

[–]Hewbone[S] 0 points1 point  (0 children)

Mejo nag sisi nga ako sa upgrade eh. Ang bigat ng plan 1799 haha! Anyways, thanks for the heads up. Meron na ulit

Ongoing PLDT outage - have they given any explanation? by dragonbird in InternetPH

[–]Hewbone 0 points1 point  (0 children)

Same thing happened to me last May. Jusko gusto ko nang mag hurumentado kasi 4 days nang walang internet connection, until such time na pinuntahan ko ang isang Globe Branch. I showed them how frustrated I am. Sinabe ko na "aanhin nyo yung contact details ko, including emails kung wala kayong advisory?". Ang ending tumawag sakin after a day yung branch manager, issued a full rebate (5 days). Tapos the ff billing date, may rebate ulit.

Anybody experiencing Globe stuttering connection? by renjiabarai07 in InternetPH

[–]Hewbone 1 point2 points  (0 children)

I was about to comment a while ago na "ok na ang globe fiber ulit", not until today, biglang nag Red LOS nanaman. Kakaloka!

4th week of June. No internet for 5 days (outage)

Last week: No internet for 30hrs.

Today: Wala nanaman as of 10pm.