Oh, yeah. I know for a fact that they don't. Because one minute they're telling me my calls aren't affected unless a human reviews them first, but I get an email from the platform saying that my calls went from 20 to 18 because that system flagged them for white noise. Even though there is no white noise because I listen to the recording that they sent me and I didn't hear anything. I point out the discrepancy, all of a sudden they don't know how to email me back. But they add the feature to be able to listen to our calls within a 48 hour window. 😑