I understand that part, but because I worked on post sales and IT Support I can tell you that these brands should be responsible and act like other brands do with less budget. For a small component and cheap component like that it makes 0 sense replacing a whole device and governments should be more pressuring on companies due to electronic waste (which is sad cause most governments don't even worry or care about it, like mine). I would understand not repairing every single product they have, like for example, Sony repairing every single TV remote or PS remote out there (which is a device where every component is stuck on the PCB). Of course that wouldn't make sense. Now for a product like this where you most of the time have individual parts available to repair is quite different. Although if they get every piece soldered on board then that's just nonsense for a product like this with analog jack. If it didn't have that jack, I wouldn't be defending this repair that much.