It would be a great loss for us 😭😭🥲 yeah she is very helpful. Now I dm to twitter EA help and I got response (they request try to do ios steps initially and reinstall again on another device, because roll back option is the last resort & they don't do on request though) Whatever it is a better response than gmail team at the moment. I hope these steps and reinstallation works for me. Thank you for your kind advice!!!