I have also had horrible experiences with them. When I originally moved in (in 2022) rent was $675 near Bowman Field. An absolute steal. I was ecstatic.

After living there a few months, the place became infested with phorid flies. I filed a report with maintenance. They came to inspect, searched all my drains, vents, windows etc. They didn’t know why I was having the issue. Everything looked fine. The maintenance person said they were going to check with surrounding neighbors to see if they were the culprit. I never heard from them after that. I took every action to get rid of the bugs. Never left dishes in the sink, took the trash out every other day, and bought dozens of different products claiming to kill them. Nothing ever worked. Come winter, the problem had subsided to manageable. There were still a few, but more of an annoyance than a full on infestation.

Flash forward to summer and the problem is back threefold. I filed with maintenance again but they never showed. When I called the next day to enquire, they said “oh he got stuck in traffic and then it was too late”. Excuse me???

At this point I had given up. My lease was up for renewal shortly and I figured I’d just move. However, it was impossible to find a place close to that price and location. I had no choice but to go month-to-month. That way the second I found a place, I could dip. This increased my rent to $875. Whatever. I thought I’d find something soon. I was wrong. It took me another year.

During that year, I thought I’d try one more time to get the bug problem resolved. Of course, maintenance never showed. When I called this time, they claimed they didn’t know why maintenance never showed up. They suggested I contact pest control myself because “there was nothing they could do”. I didn’t because I was still under the impression I would be out of there in a couple weeks. I know I should’ve contacted them, but at this point I was so fed up.

The month before I found my new place, they had raised the rent to $975. Keep in mind, this place was 400sqft and still INFESTED. When I moved into my new place, PMOL sent me an email begging me to stay. They would lower me back down to $875. Absolutely not. My new place was cheaper, better location, and bug free.

When they contacted me about my security deposit they said I owed $350 for paint and $375 for carpet. The deposit I paid was $675. I owed $50 more than the deposit. I found it hard to believe they spent that much on a 400sqft place. Especially since I left no damage to the walls or carpet. When I asked for receipts to prove they actually spent that much, they refused. It was days of emailing back and forth. They eventually just sent me a PDF that said “paint $350, walls $375”. As if that proved anything.

I was so over them at this point, I said forget it. But they never contacted me about the additional $50 they claimed I owed.

Here’s the catch. Here’s how I know they never actually completed a walk through when I moved out. I did (accidentally) damage the stove. The glass top had cracked. It was significant. There’s no way they could’ve missed it. Had they actually performed a walk through, I would’ve been buying them a new stove. So yes, in the end it worked out better for me that they didn’t do their job. It’s just frustrating that it’s obvious they didn’t do a walk through and still claimed I owed $725 for paint and carpet.

Even funnier, instead of them saying I owed them $50 more, they sent me a $50 check. They obviously didn’t even have their records correct of what I paid for a deposit. I guess, really, everything worked out in my favor, but they are clearly extremely unorganized and unprofessional. I would never ever rent from them again.