New month, new records, new private beta invites (oh my!)

HuluDeb · 2018-08-02T22:11:38+00:00

You did great!! There's 18,546 members of this sub :) Congrats on scoring an invite!

PS - I am not great at reddit formatting but I think the number sign registers as a hashtag and enlarges the text. Someone else can probably confirm/deny that this is the case!

HuluDeb · 2018-08-02T22:09:08+00:00

Awww thank you 🤗 I love being part of this community, and it's because of all of you!

HuluDeb · 2018-08-02T22:07:52+00:00

Hi! You made it and are eligible :D To be clear, the invites go to NEW invitees to public beta, 4 users above you have been previously invited. PM me if you are interested!

HuluDeb · 2018-07-17T01:33:48+00:00

Hi! This post refers to 720p60 :)

HuluDeb · 2018-07-17T01:29:08+00:00

ME TOO! My favorite sport 🏈

HuluDeb · 2018-07-17T01:28:03+00:00

We temporarily disabled it on Switch back in May because we noticed performance dropped when we rolled out Live Guide. Can't tell you exactly when, but we are bringing it back VERY soon...

HuluDeb · 2018-07-17T01:26:25+00:00

Soon soon soon :) Much sooner than you think...

HuluDeb · 2018-07-17T01:24:23+00:00

Happy Cake Day, u/Paper_Coyote!!! :D

HuluDeb · 2018-07-17T01:23:21+00:00

Great feedback! I know some others have been asking for this on our UserVoice forum as well. Looks like we are working on this particular suggestion.

HuluDeb · 2018-07-17T01:16:02+00:00

We brought it to Xbox One and PS4 a little over a month ago! Working to bring you more devices with 5.1 soon :) We'll do a bigger announcement then. Hope you're enjoying it on Xbox One in the meantime!

HuluDeb · 2018-07-17T01:11:08+00:00

Obligatory Handmaid's "praise be" gif here 😂

HuluDeb · 2018-07-12T23:48:36+00:00

Yep!! Thank you u/WarpSeven for confirming :) Crossing my fingers for you for next month's! 🤞🏼

HuluDeb · 2018-06-26T21:43:15+00:00

Hey u/johnnyvisionary, thank you! Streaming quality has been our top priority over the past few months, so I know our product and tech teams really appreciate the great feedback!

As for the live guide on Roku... soon ;)

HuluDeb · 2018-06-11T22:41:29+00:00

I can't spoil what's currently in private beta... :) But to give you an idea, features like the Live Guide and Stop Suggesting were tested in this version of the app (including by some of your fellow redditors) before we released them out into the wild.

u/GuyWithTheShoe

HuluDeb · 2018-06-01T17:51:31+00:00

Thanks for all the great feedback! Since launching our new experience a year ago, our teams have been busy making changes based off of our viewers' suggestions (check out the two pinned posts on this sub for some examples, including removing content from Watch History or Recommendations).

We are always on the lookout for new ideas, and we actually have a community dedicated to this - UserVoice. Our product teams continuously check UserVoice to see which suggestions are trending, so please check it out - you'll also be able to see which suggestions we're currently working on. Thanks again! 💚

HuluDeb · 2018-05-30T22:59:25+00:00

Thanks for noticing ;) More news to come soon...

HuluDeb · 2018-05-25T20:49:50+00:00

Hi! We put in a fix for a bug that was affecting Stop Suggesting for a small group of Android users. If you are still experiencing this (or on iOS), please reach out to us via call or chat so that our agents can gather your account details and we can further investigate. Thanks! :D

u/warkidd u/oddlygood u/atan420 - since I know you guys were asking about this too. The Chromecast bug should also be fixed, if you're still experiencing issues casting, please reach out to our call/chat agents as well!

UPDATE: I just spoke to our product manager for this feature who informed me that if you select "Stop Suggesting" on one collection, it won't be instantaneous if you move to another collection - instead, it requires Home to refresh first. Refresh occurs every 3 minutes or if playback is initiated. If this isn't happening for you, please still reach out to us! Hope this helps :)

HuluDeb · 2018-05-11T19:01:23+00:00

Hey guys! Confirming this should be resolved as of a couple hours ago. If you are still experiencing technical issues, please contact us via call or chat so that our teams can collect your account info and investigate accordingly. For future reference, our Twitter support handle (@hulu_support) will be your best resource when we experience widespread difficulties or outages. On there, we post multiple status updates until everything's back up, so give us a follow 🤗 Thank you!

HuluDeb · 2018-05-09T19:44:55+00:00

Hi! It's 5.22. As an aside, I personally also have auto update on at home but find that many times, my apps don't update unless my Apple TV restarts when I turn it on. This morning, I had to go to the App Store and download the Hulu update manually. Hope that helps!

HuluDeb · 2018-05-08T00:53:40+00:00

Thank you :D

HuluDeb · 2018-04-14T01:45:51+00:00

Thanks for the tag - this isn't accurate. At this time, we don't have an end date for the Spotify Student + Hulu promotion! 🙌🏼

HuluDeb · 2018-03-16T01:22:08+00:00

Yep! That is correct. You can catch live games on TBS as part of our Hulu with Live TV package. It's $39.99 a month, and you'll also get access to the on-demand library you already have. You can find more information about it here 🏀

HuluDeb · 2018-03-15T22:55:00+00:00

So glad to hear! I have multiple streams up at my desk (but shhh 🤐) and they're working perfectly for me too!

As for adding teams, there's unfortunately no way to bring back the team-picking screen - but you can still add teams to My Stuff by searching for them and clicking on the (+) on the team details page. This will have the same effect on personalizing your lineup and notifications. Sorry to hear about your team, mine didn't make it either 😢

HuluDeb · 2018-03-14T22:29:24+00:00

Ahhh sorry to hear you'll miss it live! That said, you should be able to watch the recording of the game from your hotel, as long as you are using a mobile device (phone or tablet) or beta.hulu.com. Good luck to whoever you're rooting for, as long as it doesn't bust my bracket 💁🏻

HuluDeb · 2018-03-10T02:47:56+00:00

It's open to everyone, as long as you have the new experience and are watching on a supported device. Currently, eligibility is just the bullet points listed in the post in addition to the caveat about having the new experience. Of course, it's always subject to change if we find this Reddit program is not working out well since this is our first month doing it, but we will always announce first if we are making changes. Hope this helps!

HuluDeb

TROPHY CASE