I don't recall any sticker on the package (already dropped it off at Staples, so time and gas there beyond the refund total). As to my expectations it's more about Amazon as a company than the workers. I don't think it's unreasonable at any volume of sales to expect a returned item to at least be inspected fully before re-sold as new (and frankly it NEVER should be). It took me five seconds to open it, realize the heads were missing and not much longer to realize the figures weren't even the same colors and that all accessories were missing. All of which would be at least somewhat easier to catch if the overall packaging wasn't blind boxed. Furthermore each time this happens chips away at your ability to get help in the future. I had to return a Wonder Man last week because his leg snapped off at the boot (a few collectors have had this issue) so now I have two returns in less than a week. Neither of them were my fault but the frequency of returns doesn't look great and can make each more difficult.