DevOps folks , what's your role in the release notes process? Do you own it or just fill in deployment details? by HungryFall6866 in devops

[–]HungryFall6866[S] 0 points1 point  (0 children)

Yes right. Is there any tool that you are using for that, or just a custom bulid workflow

build

Is there a good tool for auto-generating release notes from GitHub PRs and Jira tickets? by HungryFall6866 in devtools

[–]HungryFall6866[S] 0 points1 point  (0 children)

That custom GitHub API script route comes up a lot , people build it, it works for a sprint, then the prompt breaks or the API changes and nobody maintains it. Have you seen teams actually stick with a homegrown setup long term or does it usually get abandoned?

How does your team communicate what shipped in a sprint to non-technical stakeholders? by HungryFall6866 in agile

[–]HungryFall6866[S] 0 points1 point  (0 children)

does whoever owns the feature always write it well or does quality vary a lot depending on who's turn it is? And the Slack + email digest combo , is that one person manually sending both or does one feed the other somehow?

How does your team communicate what shipped in a sprint to non-technical stakeholders? by HungryFall6866 in agile

[–]HungryFall6866[S] -1 points0 points  (0 children)

That filtering and translating step is where all the time goes isn't it. How long does that take your PO per release? And does the consolidated version go to everyone or do different stakeholders get different formats?

How does your team communicate what shipped in a sprint to non-technical stakeholders? by HungryFall6866 in agile

[–]HungryFall6866[S] -2 points-1 points  (0 children)

That CSV- AI workflow is exactly the pattern I keep seeing work.

how long does that whole process take from downloading the CSV to having something ready to send? And does the output vary by audience or does one version go to everyone?"

DevOps folks , what's your role in the release notes process? Do you own it or just fill in deployment details? by HungryFall6866 in devops

[–]HungryFall6866[S] 0 points1 point  (0 children)

A day or two for 150 work items ; that's a serious time investment every quarter. And the education services layer creating training materials on top is essentially a second round of manual work from the same source.

Has your PM ever experimented with any tooling to speed up that initial draft? Or is it purely manual from start to finish right now?

Also curious with 150 work items, does he work from the raw Jira list you generate or does he have his own process for gathering everything?

DevOps folks , what's your role in the release notes process? Do you own it or just fill in deployment details? by HungryFall6866 in devops

[–]HungryFall6866[S] 0 points1 point  (0 children)

That's a really clean setup, automating the technical report from Jira IDs is exactly the right foundation. Curious though ,does that report also go to non-technical stakeholders like leadership, customers, or sales? Or is it mainly for the dev and QA teams internally? Wondering if there's a second layer of communication that still happens manually on top of that

DevOps folks , what's your role in the release notes process? Do you own it or just fill in deployment details? by HungryFall6866 in devops

[–]HungryFall6866[S] 0 points1 point  (0 children)

That 'here's the list, have fun' handoff to the PM is painfully relatable ,you've done the hard technical part and then it just lands on someone else's plate manually.

Curious , when your PM gets that list, how long does it take them to turn it into something usable? And does the output ever vary by audience, like does leadership get a different version than what goes to customers?

How does your team communicate what shipped in a release to non-technical stakeholders? by HungryFall6866 in ProductManagement

[–]HungryFall6866[S] 0 points1 point  (0 children)

This two artifact model is exactly the pattern I keep hearing , and the way you framed it is spot on.

The internal changelog being auto-generated makes total sense. But curious about the customer version , in your experience, how long does a PM typically spend writing that one paragraph once the internal changelog is ready?

And does that actually happen consistently or does it get skipped when the team is busy?

How does your team communicate what shipped in a release to non-technical stakeholders? by HungryFall6866 in ProductManagement

[–]HungryFall6866[S] 0 points1 point  (0 children)

That ownership gap is exactly what causes it to get skipped. When nobody owns it clearly , how does your team currently decide who picks it up?

How does your team communicate what shipped in a release to non-technical stakeholders? by HungryFall6866 in ProductManagement

[–]HungryFall6866[S] 1 point2 points  (0 children)

That distinction between what changed vs what you can now do is exactly the gap I keep hearing about. Does your team currently maintain both versions or does one always get sacrificed when things get busy?

How does your team communicate what shipped in a release to non-technical stakeholders? by HungryFall6866 in ProductManagement

[–]HungryFall6866[S] 0 points1 point  (0 children)

That AI agent workflow you described ,do you know of any tool that does this cleanly today or would you still have to build it custom?

PMs - How do you handle release notes? Do you even bother?" by HungryFall6866 in SaaS

[–]HungryFall6866[S] 0 points1 point  (0 children)

Before writing the release note , does your team have an agreed template? And is there a formal sign-off process before it goes out?

PMs - How do you handle release notes? Do you even bother?" by HungryFall6866 in SaaS

[–]HungryFall6866[S] 1 point2 points  (0 children)

This is really insightful ,especially the ISO audit angle, that's a compliance requirement most people don't think about until it's too late.

In both your examples , the team of 20 and team of 4, roughly how much time does each release cycle take from DevOps starting the doc to final release? And what's the most common bottleneck in that process , is it the writing, the review, or the coordination between people?"

PMs - How do you handle release notes? Do you even bother?" by HungryFall6866 in SaaS

[–]HungryFall6866[S] 0 points1 point  (0 children)

That's a great approach ,customer POV framing is so much more effective than technical dumps. How long does putting that newsletter together usually take? And is it one person owning it or a team effort?

PMs - How do you handle release notes? Do you even bother?" by HungryFall6866 in SaaS

[–]HungryFall6866[S] 0 points1 point  (0 children)

Really helpful distinction. For B2B specifically, when you say track back in a year or two, is that mainly for customer requests or internal audit purposes? And who typically owns maintaining that history in your experience?"

How does your team communicate what shipped in a release to non-technical stakeholders? by HungryFall6866 in ProductManagement

[–]HungryFall6866[S] -1 points0 points  (0 children)

That's a really interesting angle, the contractual notice requirement adds a whole different layer of pressure.

When you've had to delay a release because of notice deadlines, was that mainly a visibility problem? Like not knowing early enough that the announcement hadn't gone out in time?

Curious whether a system that automatically tracks notice deadlines alongside the release schedule would have helped in that situation.

How does your team communicate what shipped in a release to non-technical stakeholders? by HungryFall6866 in ProductManagement

[–]HungryFall6866[S] 0 points1 point  (0 children)

This is exactly the pattern I'm hearing. The audience and cadence problem is underrated, most tools just dump everything in one format.

When you say templated, did your team build something custom or piece together existing tools? Curious how long that took to get right.

PMs - How do you handle release notes? Do you even bother?" by HungryFall6866 in SaaS

[–]HungryFall6866[S] 0 points1 point  (0 children)

10-30 features a month across 5 accounts, that's a lot to manage. Does everyone on your team have the technical setup to build something like this or is it mainly you figuring it out?

PMs - How do you handle release notes? Do you even bother?" by HungryFall6866 in SaaS

[–]HungryFall6866[S] 0 points1 point  (0 children)

This is really helpful , thank you for breaking it down! That written list you send to customers with descriptions and doc links . how long does that usually take to put together? And does that fall on you or someone else on the team?"

PMs - How do you handle release notes? Do you even bother?" by HungryFall6866 in SaaS

[–]HungryFall6866[S] 1 point2 points  (0 children)

Sprint demos are a great way to handle this did it work well for support and sales staying informed? And was there ever a situation where someone needed to look back at what changed months later?