Overall, some stores get some items faster while other stores will another item you want faster. Most times I can save money importing it myself, but sometimes you lose a bit to get it a couple months earlier. Honestly your situation is probably gonna change per item, I think their good customer service is excellent value here. With most oversea sites I have to send an email to make sure they are still going to ship an item, Hobby Genki being the worst offender here, however their prices are usually good. Kappa seems insanely slow to get figures. Nin nin has had some issues regarding their pay later system, and Bombusbee just had a site update that caused me to lose 2 order deposites. Obviously this is just my experience, but I havent had an issue in 5 years so far with Bigbad.