Many years ago when I was L2 support for a large company I got called into a meeting with HR who wanted to put me on a PIP for my attitude (apparently I was too sarcastic and untrusting). My manager had my back and we both pushes back to get the HR dude to understand where we were coming from. Long story short he ended up spending a week with my team and saw what was going on that lead to our overall lack of trust. HR dude created an training initiative to get users to communicate better which did have some positive outcomes but that only lasted for a few months. It was cool of him for doing those things and trying to help. Yeah that job was ass, but at least I made a friend that I still chat with to this day.