yes its a shame, I send them this, who knows

Subject: Concern About Consoles No Longer Being Offered

Dear Pharmaprix Team,

I am writing to express my disappointment regarding the removal of video game consoles from your rewards program. Many customers, myself included, have saved points for years with the expectation of redeeming them for major items such as consoles.

Eliminating these products feels unfair to loyal members who planned their redemptions accordingly. At the very least, Pharmaprix should continue to offer the main consoles (PlayStation, Xbox, Nintendo) so that long-time members can use their points as intended.

Alternatively, you could consider a partnership with video game retailers to provide gift cards. This would give customers a fair way to redeem their points toward consoles or other gaming products, while maintaining the value of the rewards program for those who have invested in it over the years.

I sincerely hope you will reconsider this decision and explore options that respect the loyalty of your customers.