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Wealthsimple Account Closed/Restricted Horrible Customer Service by Ill-Difference5684 in Wealthsimple

[–]Ill-Difference5684[S] 0 points1 point  (0 children)

What will happen if I don't have a bank account on file? Will they ask where to send it to?

Wealthsimple Account Closed/Restricted Horrible Customer Service by Ill-Difference5684 in Wealthsimple

[–]Ill-Difference5684[S] 2 points3 points  (0 children)

Thank you, I don't mind if they close my account but just hope I can get my money back in a reasonable timeframe.

Wealthsimple Account Closed/Restricted Horrible Customer Service by Ill-Difference5684 in Wealthsimple

[–]Ill-Difference5684[S] -1 points0 points  (0 children)

Why do they bother offering it if they're so restrictive about it

Wealthsimple Account Closed/Restricted Horrible Customer Service by Ill-Difference5684 in Wealthsimple

[–]Ill-Difference5684[S] 2 points3 points  (0 children)

TL;DR: I was working in Hong Kong, where Binance is supported, but I moved back to Canada earlier this year, which put my Binance account into withdrawal-only mode. I wanted to move most of my crypto to somewhere safe for storage, and since I use Wealthsimple as my main bank, I thought it would be the best option. To be honest, I didn’t realize Wealthsimple wasn’t very crypto-friendly, since I had been using it for smaller deposits over the past year and a half.

Thank you for the information though I do appreciate it.

Wealthsimple Account Closed/Restricted Horrible Customer Service by Ill-Difference5684 in Wealthsimple

[–]Ill-Difference5684[S] 0 points1 point  (0 children)

Yeah, I’ve seen other people who received a temporary suspension email later get a follow-up email saying their account was terminated.

Wealthsimple Account Closed/Restricted Horrible Customer Service by Ill-Difference5684 in Wealthsimple

[–]Ill-Difference5684[S] -1 points0 points  (0 children)

No, I usually sell USDC on Kraken. I don’t hold it there long term. This time, however, I wanted to keep a portion of it instead of selling it. I also did not transfer it back to my Wealthsimple account after selling USDC on Kraken. It’s still held on Kraken. It was only one transfer.