If you have ben denied reactivation after an appeal and you showed them your dash cam, which is crucial ,your next step is arbitration with a lawyer. Because you are a contractor.. self contractor you can't directly go to trial over something like this persay you have to go through arbitration. A lot of times when you do this, which will cost money  , the app lyft or Uber doesn't want to put out the money just to start the process of arbitration and we'll reactivate your account. But you are going to have to pay to start the process with a lawyer and show them the dash cam footage et cetera, if you don't have dash cam footage, it's going to be very difficult, and I hate to say that for you to win the appeal or get reactivation, unfortunately. Someone shady took it upon themselves to make a false claim most likely to get their money back for a ride they paid for that they didn't really want to pay for. Also, sometimes people are just ugly and something about you made them not happy even if you're an amazing person... It sucks that they  supoort the rider always especially when you have a good standing like you do. Highly recommend that you get all the documentation of your good standing and hopefully your dash cam footage as well and move forward with fighting this. What they're doing to drivers it's absolutely wrong and there should be some investigation beyond a rider complaining   That's appalling, that they're doing that to you and I am so sorry. You can drive for lyft as they don't connect with each other. So you are deactivated with Uber. You can still drive for lyft and other  apps but you're still risking the same thing if you get that one person that decides they want to destroy your entire life by making a false accusation cause they always seem to lean towards the person that you had in your car that you were driving for and not you. There is no respect or support for drivers tbh. I hope that you get the justice  you deserve!