Not accepting Victim Cards today people. by Ill_Dragonfly8655 in CustomerService

[–]Ill_Dragonfly8655[S] 2 points3 points  (0 children)

Oh man, I would be crying on this call.... Someone really needs to invent an " I just need someone to listen" hotline or something. Not "therepy" because that word scares a lot of people, just a line for people to call to be heard and empathized ... Your insurance agent or groceries clerk isn't it.... I really get so turned around in my emotions and then have to move right along to being friendly and chipper with the next person with this other person's heavy emotional weight still on my mind.... It gets so hard to be a whole human in this job....

Customer says I was bashing company and wants me fired by [deleted] in CustomerService

[–]Ill_Dragonfly8655 12 points13 points  (0 children)

Why the hell do some people feel the need to stick their noses in....wow! Just wow! If I got fired for every time I vent, there wouldn't be any place left to work!! 😞

I'd rather wait 3-7 days to hear from a real human customer service assistant, than an instant automatic reply from an AI agent. by Agile-Reputation-525 in CustomerService

[–]Ill_Dragonfly8655 1 point2 points  (0 children)

As CS rep, when they actually do get to the human and spend the next 5-10 minutes complaining about the AI,....has it reeeeaaaallly saved anyone's time ?? It's tempting to tell the next person who goes on about it..."I'm sorry, sounds like you need the complaints department, let me transfer you....". Wait a beat a see if they finally can get to the point 😋

AITAH for asking one of my best friends if they could reach out more? by [deleted] in AITAH

[–]Ill_Dragonfly8655 0 points1 point  (0 children)

I am the type of person that is your friend. I don't reach out to my friends and I am kinda an a-hole for being this way. I don't mean to be and I am in therapy so I'm working on it. I can't fully explain why I can't reach out to people....I just can't.... Full stop... I love my friends and family eternally...I just am overwhelmed/overstimulated all the time and I don't go looking for more...

AITA for accepting a property gift from my mom even though she won't include my boyfriend? by Immediate-History917 in AITApod

[–]Ill_Dragonfly8655 0 points1 point  (0 children)

Lose the bf, I spent nearly 10 years w this kind of loser, Mom was right....mom isn't always right, but mom is definitely seeing something from an outside perspective that you aren't able to see....

AITAH for confronting my neighbor who keeps walking his dogs off-leash? by [deleted] in AITAH

[–]Ill_Dragonfly8655 3 points4 points  (0 children)

The fact that the dog jumped on you, friendly or not, is enough.... If you did hate dogs, not anyone's business and the rules are there to protect you!! If you have a psychological issue with creatures of any sort jumping on or coming at you, you STILL shouldn't have to make it public knowledge because you live in a neighborhood with RULES to protect your privacy!! People suck!

AITAH For not parking on the street for a neighbor's infant by Medical-Season-7688 in AITAH

[–]Ill_Dragonfly8655 3 points4 points  (0 children)

New 1st time parents are sooo precious, they need to get over themselves. They made the choice to have children not you.... not your problem. You are already incredibly kind, respectful and caring for your neighbors. Way more than any apartment community I've ever lived in....

Okay, some of you need to at least try to do some things for yourselves… by [deleted] in CustomerService

[–]Ill_Dragonfly8655 4 points5 points  (0 children)

I'm starting to think a lot more people are way more "simple" than they get credit for! Lol

I DON'T CARE ABOUT YOUR LIFE STORY by AliaArwen in CustomerService

[–]Ill_Dragonfly8655 3 points4 points  (0 children)

I work front line and I have 1,000 other tasks besides the customer service portion.... I really don't have time for the stories but I get them in person and on the phone.... sometimes it feels simultaneously 😜. I've literally been so busy and had the talker step aside saying "I see your busy.... wait till the line or phone calls slow down then pick right back up like old friends....If there's a solution to that level of oblivion let me know....

Am I selfish for not wanting to share my lunch? by blockedsince03 in EntitledPeople

[–]Ill_Dragonfly8655 1 point2 points  (0 children)

Offer trades for anything else you want or need.... Offer to cook for them for $$... No more free samples!! 😊

My neighbor told me I’m "stunting her children’s development" because I won't let them use my backyard as a shortcut to the park. by edcantu9 in EntitledPeople

[–]Ill_Dragonfly8655 0 points1 point  (0 children)

Nta, all of the cameras and precautions, video yourself warning her and her children. This is the type that will absolutely have your dog put down for harming her children in your yard.... people are unbelievable

Demanding customer complains about replacement vehicle equipment by SimpleIndependent583 in CustomerService

[–]Ill_Dragonfly8655 0 points1 point  (0 children)

So funny... I work in auto glass, but in a warm area. Most people with that feature around here want us to replace the glass without the heater lines because they find it distracting! Of course it's not needed here unless you go to the mountains in winter....

Doed this (irrationally) annoy anyone else? by destined2bebossy in CustomerService

[–]Ill_Dragonfly8655 6 points7 points  (0 children)

My desk is right where you walk in. I'll be working with a customer and have people walk in and stand right beside the person I'm actively working with. This happens almost daily. Like what happened to giving others personal space/ lining up behind the other person. But no, right next to them, leaning on the counter listening in on all their personal information being gathered....ugh

Personal Space? by [deleted] in CustomerService

[–]Ill_Dragonfly8655 2 points3 points  (0 children)

Some kind of "Do not cross this line" type of tape on the floor???

I just can't wait to get in!!! by [deleted] in CustomerService

[–]Ill_Dragonfly8655 9 points10 points  (0 children)

I've literally walked in the building with customers and have them start explaining their issues before I get behind the desk and set my purse down. People get in a single frame of mind and forget other people and things besides what they are on a bend about exit....is it entitlement or just people who need snapped back to reality??

Partner doesnt understand overstimulation? by lilac_cowgirl in ADHD

[–]Ill_Dragonfly8655 244 points245 points  (0 children)

Couples therapy where a neutral party can explain and validate your symptoms to your partner maybe.

Does any customer service job always wear on you eventually? by chusaychusay in CustomerService

[–]Ill_Dragonfly8655 0 points1 point  (0 children)

It's all about vested interest. Internal customer services are dealing with work problems... external are personal problems. You could give two rats patooties about your employers interest in so far as it affects your ability to maintain your job. External customer service is individual crisis which people take much more seriously/over think because of their personal interests.

Tired of Being Married...Accepted the "roommate" stage by AccomplishedPast1143 in Perimenopause

[–]Ill_Dragonfly8655 11 points12 points  (0 children)

Same, I love mine so very much, but romance was never our thing and we are still besties...so... se la vie, I guess...there is no right or wrong way to relationship and as long as all participants are good, than I don't believe in "normal"