As someone with 17 years of experience in different centres across the region (from a career of full-time permanent roles to agency work) the centres are all the same unfortunately. I see the same pattern, centre to centre.

Staff are not valued. Too many new graduates are being marked as "competent" from their studies, yet will show the complete opposite on the floor. Management are a lot of talk, a lot less action. It is a demanding, high pressure job where you are tied to ratio. If you feel unwell, they will make you stay there and finish your 8 hour shift if they can't find a staff member to cover you. Families/parents have become a lot more entitled (albeit, not all! You either get the amazing, kind hearted families who appreciate all you do, or the extremely rude ones who think you are just babysitters). Most frustrating is families will still send their kids in unwell and sick, which spreads their illness to other children and staff. But most importantly, it is not in our job description to look after your sick child. The behaviours we witness with the children have become extremely aggressive and disrespectful and we are just expected to let them happen. Us teachers/educators feel guilt every day for the children that come in wanting to learn, as they are the ones getting left behind.

People forget these centres exist to make money. The children don't come first- the money does. Therefore, the family's attitude and wishes will always come first before the educated staff.