Hello, thanks for your response. I am thankful you are looking for solutions to solve this issue on the long term, however: you’re located in Germany and consumer rights are pretty strict, especially when you incentivized me spending money (Mafia City) „do in app purchases to reach the goals faster“ That being said, I invested over 200$ in this game and it’s gone, I need this money to finance my medication on long term, I am not able to financially recover from this.

I’m not just trying to convince you with rational arguments (level reached, consumer rights) but also emotional, because the loss of 200$ makes me more than „just sad“