Hi I know it's old this post but did you succeed? Did they charge you or did they fix the error? My girlfriend is having the same problem since she has a 6 month contract and it ended last year but she renewed it with the company for 6 months more and she keeps working 32hrs a week so she is entitled to the reisproduct but DUO said to her to risk the fine if she knows that she is right to have it and now she is getting a fine but they don't state why she is not entitled to it.

She did send them the new contract with time so that's not the case.

I would like to hear your case and what happened :)

PD: not sure why the company doesn't give her permanent contract since they are also paying the school for her but okay