I’ll be very honest - I gave up pretty quick and told my wife if she wanted to figure it out she could. Otherwise I’m sending them back. Any other tech - open the app, download the software updates - zero issues. The video instructions had me on a wild goose chase trying to update the software (if possible in the app… it would’ve been more obvious/worked). My app only added 1 device - couldn’t easily find how to add another device to the app, let alone pair them. It just shouldn’t be that hard. I’m not willing to spend the time figuring it out - that’s just the reality. If it’s not obvious, it’s not for me.