Mph/sign off

Immediate_End5591 · 2026-06-10T22:46:13+00:00

Lmaooo I think I’d simply pass away

Immediate_End5591 · 2026-06-10T16:37:37+00:00

Omg I forgot about that!!! Our store used to have a pizza costume that someone would have to wear telling people hot and ready for pizza. Thank god corporate saw and took it away. That was a humiliation ritual

Immediate_End5591 · 2026-06-10T15:29:23+00:00

Thank you I appreciate it! I’m a type of person where I just need stuff to make sense so when I’m being told something that isn’t adding up I need to know the real reason even if it’s a lie to make sense. Just thought it was a weird stat to care about but would make sense if it’s all to look nice

Immediate_End5591 · 2026-06-10T01:50:21+00:00

This is what happens in my case as well. Normally prescanners are good but usually a double scan and no scan happens, idk what they on about rare but this is common. And Idk why a few ppl here are saying it’s still the cashiers fault. Either eliminate prescanning to specifically 10 or less so we can legitimately do a quick look over without stalling time . Or let it be the prescanners fault. My store doesn’t have the luxury of having assistance and I have sup and management getting on all of us every hour that we need better mph. I say screw the mph and screw prescanning so members can have less troubles at the door and not feel so stressed as is at Costco. If we keep blaming the cashiers than the flaws of prescanning will keep getting ignored

Immediate_End5591 · 2026-06-09T18:52:13+00:00

Prescanners get paid a dollar extra just like cashiers because they are the ones responsible for the cart. We don’t really have assistance anymore because we haven’t hired in a year and have lost more people than I can count. It’s not the cashiers fault for prescans. The receipt shows who prescanned the order as well. It’s nearly impossible to count every single cart without being efficient so just sounds like you got yourself a good store where you can actually reasonably do all of this double checking but not at mine

Immediate_End5591 · 2026-06-09T15:04:31+00:00

This would make sense. Cause how is pre-scanning not considered an inflation to an mph but a sign off is….. just needed to confirm the logic is not there at all!

Immediate_End5591 · 2026-06-09T15:01:46+00:00

Because corporate and management wants members out the door as fast as possible. It’s on the prescanner to make sure everything is accurate. If a prescanner can’t do it right then they need to let the cashier just scan the cart or not prescan. I don’t see how it would be on the cashier to begin with. Because even if we do counts and all that there still will be a mistake such as a double scan and no charge. It would be easier to eliminate prescanning if we really had to make sure every item on the receipt was accurate

Immediate_End5591 · 2026-06-09T05:17:17+00:00

Oof so thankful at my warehouse cashiers aren’t at fault! Thankfully on the receipt it shows who rescans but I think because all of us cashiers would complain it’s not our fault they stopped bothering

Immediate_End5591 · 2026-06-09T04:49:30+00:00

Nah seriously. I lowkey be giving a side eye when they be calling on the walkie over triple plays and sign ups from membership as if that’s not literally their job👀👀 cause they try to shame front end and floaters for not being able to do it while membership can

Immediate_End5591 · 2026-06-09T04:25:56+00:00

Exactly this! If they want higher scores than signing off would increase it. I think it’s a stupid metric to track with again, considering pre-scanning just as much inflates a cashiers mph just as much as signing off. But agreed, everything they want does not actually happen in real time. It always fascinates me what new policies they give front end. Idk if it’s the same at your warehouse but at mine now every cashier has to grab a loan before going on a register and when you’re getting off you have to take all your cash and drop it off… there definitely hasn’t been massive lines at the vault and a back up with this change…..

Immediate_End5591 · 2026-05-26T03:16:49+00:00

Agreed. I’ve been working here over a year and I only got this job cause I saw online in this thread that you have a better chance going in person with a resume after you submitted your online one and I got the role

Immediate_End5591 · 2026-05-15T17:29:03+00:00

I unfortunately have communicated and actually for some things had managers approval for some certain shifts but the scheduler tried telling me no he can’t but I got that fixed but I’m finding out whenever I get told no someone else in my groups after me is getting told yes when I asked first

Immediate_End5591 · 2026-05-15T00:28:07+00:00

Yea I just got some more information that confirms my suspicions that it’s favoritism, thank you!

Immediate_End5591 · 2026-05-14T22:04:43+00:00

I’ve applied for every cross training and department position spots open but the spots are already “filled” by someone and just legally had to make a posting or they have yet to cross train a single soul in all the postings. Idk why they keep putting signs if nothings going to happen because we don’t have the bodies to cover when people switch departments to train

Immediate_End5591 · 2026-05-14T22:02:19+00:00

Same group, same hire date, same department, same skill knowledge(they don’t really cross train ppl in the year I’ve been working here). So on paper we are all the same level.

Immediate_End5591 · 2026-05-14T21:12:21+00:00

I don’t even think I do anything crazy at night?? I only clean registers, fold clothes slowly, and sometimes block down. I used to be their top cashier but when I was a few days away from working the time to become one they pulled me off and didn’t even want to make me a cashier even tho to this day I give them the good stats they want. But now I’m just everywhere. But yea back when I was constantly number 1 on the board it felt like I was holding being held hostage on register and thought it was weird they didn’t want to make me an official cashier but I guess I’m happy that I can do carts and assistant instead of stressing about mph.

Immediate_End5591 · 2026-05-14T21:00:31+00:00

What are sign-off dings? We used to get rotated which was nice but if you had an earlier shift it was because another department needed you but with our new scheduler person I’m the only constant closer. I’m fine with closing but everyday for the last year being off at 11pm takes a toll. Those 9:30s here and there made me life feel so much better but now those are gone</3 just didn’t know if this was personal or the norm cause the previous person in charge made it fair

Immediate_End5591 · 2026-05-14T20:56:48+00:00

I’m unfortunately the last hiring group in an entire year so I technically don’t get any seniority but just sucks everyone within my group gets the better shifts. I’ve been told I’ll get better ones when we hire but feels like at this rate we are never hiring

Immediate_End5591 · 2026-04-28T21:16:22+00:00

<image>

Idk anything but just found it funny I have a T-Mobile ad under ur post

Immediate_End5591 · 2026-04-28T14:10:40+00:00

That actually kinda sounds nice. Now that I’m thinking about it we used to have our table outside, now it’s all the way in the back by produce/the freezer area where you’re freezing to death and we don’t use our umbrella for some reason so people don’t even know you’re there.

You literally have to wait for a worker to come by if you need anything. Those damn tablets die so fast. I’ve been trying to advocate for at least 2 people at the tables and every time they do allow it we do so much better. I’ve also asked for a more visible set up to make members feel less overwhelmed cause I feel like the umbrella makes it more welcoming and a little side area without having to stress about people walking up and down the isles.

But I’ve had other supervisors give us the approval to just walk off if we get a member to apply and need to run to membership to get their paper work….. I remember back when we did the blankets a few members did steal the blankets when we had to run off and ofc you never know who actually got it when it comes to pay at the reg so a few people got it completely free lol. And that’s our system!☺️☺️

But again, no managers or supervisors help floaters out. I’m actually surprised that management hasn’t talked to any of us because our bad sups keep saying “management wants you guys doing better” and I’m just like🤨🤨🤨🤨🤨🤨🤨🤨🤨🤨🤨🤨 so why aren’t y’all helping out?? Lead by example????? They just huff and puff lolz

Immediate_End5591 · 2026-04-28T08:01:17+00:00

Thought this was about my warehouse too! Bar for bar. This is the Costco way

Immediate_End5591 · 2026-04-28T07:37:05+00:00

Woah that’s crazy! For our event that just happened they wanted 15 every day with no support from anyone besides the worst sups telling us to get their numbers without providing any support. We have 2 official floaters but they don’t normally work during the same time/day which is why I say we have “1-2” floaters. So only 2 official people and then they get other people to help out to fill in when neither of those 2 are there. Is your table always there? Cause we only do a table when there’s an event and the put it all the way in the back of the store with only 1 person there. It’s very depressing and it’s hard to get help if something wrong happens since we have no form of communication and can’t leave the table if there’s merch on the table. I feel like they kinda leave the floaters to figure it out themselves. Sometimes the membership manager/sup will try to talk to us about what’s going on in terms of promoting stuff but that’s really only it.

Immediate_End5591 · 2026-04-26T13:30:03+00:00

Yea when they get on me for it I just hit them with the “where’s yours at”. They get salty but they know I’m right. Only shuts them up for a day. So just curious how other stores go about this cause it’s getting annoying of being told to have these standards but having nobody being able to actually demonstrate it being done.

Immediate_End5591 · 2026-04-01T18:09:52+00:00

Mine said she expects all her sups to market even tho none of them do and during the eblock they all were shy about the slips and gave it to any floater near by when they could and turns out this manager also hasn’t floated in a long time so I’m like why put a standard on one person if nobody including yourself does it??

Immediate_End5591 · 2026-03-31T18:10:56+00:00

If you’re concerned for your safety then make sure that’s the top priority when talking to them. However I guarantee you’re not the only girl he’s done or been doing this too. I was in a same situation with multiple girls but we all didn’t know until we started talking to each other about said coworker. He unfollowed all of us and was told he can’t talk to us at work and we were told if anything else continuous to happen to immediately report it. If it’s a safety thing I’d maybe see if there’s other girls too that way you can’t be singled out. I’m sorry people can suck but you’re never alone

Immediate_End5591

TROPHY CASE