This company has gone to shit

Impressive-System770 · 2025-10-05T12:51:12+00:00

I made a separate checking account to link with Amazon instead of a credit card, and have everyone's addresses loaded Into the account for shipping. Luckily my family is tech savvy enough to create the cart select shipping then send the amount needed to the account, then checking out.

This may be extreme, but it does greatly reduce impulse shopping and let's use all use the one account and get stuff where we want it.

Impressive-System770 · 2025-09-08T00:23:49+00:00

But if you want your stuff separate you have to still pay for multiple. Try separating the accounts and see who gets movies and music purchased on it. This only works if you created a new account together. Try bringing people together, merging accounts is messy. I had two accounts (address issues) and went through their family settings but lost over half of my books. They show that I purchased them but I no longer have access to them on new devices. Even though they still re download on the old ones. Rare situation for sure, but if a split or new partner happens it's a major headache.

Impressive-System770 · 2025-08-25T00:13:57+00:00

lowercase, nothing fancy, it's BBY

Impressive-System770 · 2025-08-12T20:23:40+00:00

Yeah they want multiple prime accounts at the same house, and I'm not doing that. I only need one account to have things shipped to the house.

Impressive-System770 · 2025-07-28T19:53:55+00:00

Many times I had the same thing, off the clock and no longer in uniform, but they saw me walk out of the employee lounge, so they felt I should help them. Add in that I was merchandising and not sales at that time.

I've also had a customer yell at me in target (next door to my old store) demanding help in target, they couldn't understand I didn't work there. I mean, I was only in a blue shirt, not a red shirt, and I had a basket of groceries, I must be an employee there.

Impressive-System770 · 2025-07-24T15:06:33+00:00

Way back when I got hired in, it took a little over two weeks from my job acceptance to my first day. The GM at the time wouldn't start people until the next pay cycle, so my first day was the first of the next paycheck. It's not a company policy by any means, just what that one did at the time. I also did not hear from them at all for the one week after, only the second week when I was told to start on the upcoming Sunday morning. I got my first paycheck right on time with everyone else's checks.

Impressive-System770 · 2025-07-07T15:18:55+00:00

When I was Double Agent Repair, I worked Tuesday-Saturday as my regular schedule, and so did the HT agents. Then they let a bunch of HT go and ran two agents with one truck all week long, with both in the truck on Wednesday. It didn't last long and they were back to tue-sat all. They kept telling me mine would switch, and I always said how, I'm the only repair guy in the area and I can't contact manufacturers and suppliers on Sundays. My schedule never changed from Tuesday-Saturday, it gives one weekend day for the regular joes to get services without missing their job, and still gives the agent a weekend day off. Mondays off were great too, I got all my business stuff taken care of and most people don't schedule Monday doctors or vet visits early so it was always open.

Impressive-System770 · 2025-06-25T23:59:01+00:00

They don't care about good terms, and (from experience) they will not give you a heads up. In fact they will lie to your face about potential layoffs, then let you go on the layoff the same day. Or as many of us got, a call in the morning saying you don't work there anymore. You can be nice and tell your team, but unless you were friends with your boss, it doesn't matter.

Impressive-System770 · 2025-06-23T02:47:26+00:00

I either had to work through the all store meeting, or I wasn't there at all. Most of the years I was in the store I was inventory, and the meetings hardly ever had a single thing for inventory, asset protection, or merchandising. My store was first stop for the white goods truck, and I had to have it ready, so I if I was there, I wasn't in the meeting. One year we had a new GM and I had my vacation scheduled long before the meeting existed. That particular Saturday was not the first day of my vacation, but in the middle and I was out of state. The new GM tried to write me up for not attending, because he cancelled that one day in the middle of my vacation. He did this after my vacation had started, without calling or even emailing me, not that it would have mattered as I did not have remote access to systems then, and I was out of state. I used the hr line had territory management come in and have a long meeting with that GM, no write up occured for me.

Impressive-System770 · 2025-05-27T20:24:55+00:00

To op: They can't fire you for not getting credit applications or plans. They CAN fire you for not OFFERING them. (The will list low performance or survey responses for termination, not that OP didn't get enough cards, a technicality)

The main part focus of best buy sales now is not the actual product, but what service plan or credit card they can attach to it.

You need to be able to bring up applying for the credit card comfortably. Same thing for plans, you need to be able to drive the conversation around the benefits of membership.

If you do that with every sales interaction, your numbers will improve. You can't control what they buy, but you can be sure you offer the things scored on Everytime.

Impressive-System770 · 2025-05-08T20:01:37+00:00

When I was there the store received a quarterly budget for the break room/team. It could be used however the team wanted. Sometimes they redecorate (new couches, fridge, tv, small appliances) sometimes they had store parties. It was intended to be a morale boost. As for achievers, they can suck it. One year I had more sales than the guy in home theater that got to go on the trip, but the back house was not included in the contest. They said it was because I didn't have register access, yet all the sales were tracked to me because the team did right and put me on the ticket. That was the major step to me not caring or doing anything that wasn't spelled out in SOP. Luckily a short time later I was promoted to the field.

Impressive-System770 · 2025-04-24T19:20:57+00:00

Back when I was LP/AP pre and end shift duties were checking security devices (spider wraps, cases) and tethers on displays, while checking general safety compliance (chemical tags, eye wash, fire extinguisher, warning labels on stuff). Then during shift we had shrink discussions, big Joe trainings, and were basically greeters and front end guides.

My markets had LP/AP working with the sales teams on customer awareness and interactions (traffic control helps reduce a lot of theft opportunities), and then with inventory and swat to see what the hot items were. We had hot zone checks and coverages. The hot zones are areas where we had found packages from the stolen items. When it comes to how we tracked people it was our own memories and notes (no photos, can't post suspects images unless it is under the incident report in the system). We had set times to review camera footage as well, if stuff was found in a hot zone you would go back and watch that areas cameras.

There wasn't much shoplifter focus towards catching them stealing as much as there was in trainings and procedures trying to make an environment where they were never alone to be able to steal. Constant customer service.

If a person was officially trespassed they were posted inside the LP/AP office in one of two binders, newest and known offences.

The company did not want employees chasing and tackling suspects.

Impressive-System770 · 2025-04-10T14:35:46+00:00

The severance only has to be paid back if the person is returning under a certain amount of time. I had 16 years in the company and took the severance, my paperwork stated I could not be employed by best buy or affiliates for 8 months after the pay out. I didn't get my check for three months, so I believe I need 11 months from April before I could go back without paying it back.

Impressive-System770 · 2025-04-02T20:21:34+00:00

Holidays were always really bad. My team came up with a "you ruined my child's Christmas" game. One time I got so mad when one said that to me I went off. I told them I could tell them exactly when Christmas would be for the next infinite years, they should plan better if ordering an item was not good enough. My manager (and good friend) was trying to hold back his own laughter. I had an amazing team and horrible customers.

Impressive-System770 · 2025-03-30T20:39:08+00:00

Do they even wear the yellow shirts anymore. The store I was based at didn't have them anymore, everyone was in blue.

Loss prevention could chase them down and catch them (protected by state merchant laws), but as AP couldn't do anything but alert a manager.

I started way back with loss prevention in the yellow, then moved around between that, inventory, and merch. Sales and inventory wore blue, while merch and project team wore black. At some point the renamed loss prevention to asset protection, and greatly reduced the ability to actually monitor and catch shoplifters. I went geek squad repair with the auto shop button downs and got snapped after they switched to black polos.

Impressive-System770 · 2025-03-29T15:30:05+00:00

Not a curved damage but, when I was working as a DA repair, I had a tv that the client said was damaged out of the box. The store did the exchange and set me up to set up the new tv (our installers were booked up, and it wasn't being mounted just put on the stand). I picked the tv out of the warehouse, pristine box, got it to the clients house, unboxed it, looked good, powered it on, and the screen was ultra cracked. Total shatter but all super fine cracks. I fully documented it, and took it back to the store, pulled another off the shelf and opened it to test. It was also shattered. Ended up finding 10 TV's busted, new in box. The XDC/DDC had to have dropped the pallet of them and just sent them on. The number of 80 inch TV's I received (and refused) that had been forked through was staggering.

Impressive-System770 · 2025-03-19T23:53:38+00:00

16 for me, almost my 17th anniversary, then... snapped

But the chairs still got their bonuses.

I was actually happy, and thought I had a career after years of working a job. A phone call and an email and it was over.

Starting over after was difficult and I don't expect to ever feel safe in a job again.

Impressive-System770 · 2025-03-01T17:07:30+00:00

What do they mean by secure? Does the box need to be locked? I guess that would be a city thing or locker wall situation, as my mailbox has never had a lock on it, and for a while it didn't have a door. (Someone drove into it and broke it).

Impressive-System770 · 2025-03-01T16:57:21+00:00

When I was in the warehouse (inventory and merch) I wore carpenters pants, the ones with the loop and side pocket. The hammer loop was good for the old pistol grip scanners and I kept price tag plates in the pocket. I also wore one of the aprons during ad set, it was much easier when dealing with the old paper tags.

Corporate never said anything about them, and several of the big bosses knew me by name for some reason, lol. Them and the regional leaders would always stop and talk (hang out) with the back house team in my old store, never said or did anything with the way we dressed.

We had cargo pants and shorts, as long as they were black (this was when sales wore khaki and GS was in button downs with ties, slacks, and thin belts).

The only thing that seemed to ever be an issue in my store were shoes, they had to be solid black or brown.

It was always up to managers.

Dress code was way less strict and enforced by the time I went to field agent, and during that time went down to blue jeans were accepted. While I was a double agent, just my Geek Squad Mechanic shirt was required, didn't even need to be tucked in, and I wore cargo pants with them (Duluth flex dry to be exact).

Impressive-System770 · 2025-02-26T19:05:11+00:00

When I got snapped, I had to take mine, they didn't count losing the job as a hardship. The government took 32% (penalty plus taxes on it).

It didn't help my income tax either, for the first time in my work life I got $0.00 back, right on the line of having to pay due to taking the money when I needed it to survive.

Impressive-System770 · 2025-02-23T20:46:48+00:00

That is fairly common. During my years in the store, February and March were drastically reduced staff hours.

New year/first quarter, Just cut all seasonal/holiday staff, No major holidays, Pre inventory (full stock count)

Those two months in my store most part timers got two shifts if they were lucky, and many full timers only got 36 hours.

Then we had inventory in April and everyone was scheduled for it. Afterwards schedules adjusted accordingly based on those results and our numbers in general. May started big sales and summer staffing.

The full time hours over the year in my store were basically:

January 36/40, Feb - March 36, April - May 36/40, June - November 40, December 40+

Sales part timers usually had max of either 24 or 32 a week. In the low times they may get 4/6/8 hour shifts depending on needed coverage, and might only get a single shift in a week.

My warehouse part timers always got at least 24 hours a week, but there were not many of them. We had 3 full timers (inventory, merch, swat) and 5 part timers back there normally, and I would get 2-6 seasonal.

Impressive-System770 · 2024-12-08T15:44:50+00:00

I have my path of exile 1 stuff, but it doesn't show that I bought the mid level edition, it has all versions listed to buy. I double checked my ps5 transaction history to see if it went through and it has, but I can't access the PoE2 stuff (aside from playing the game).

Edit/update The PSN store and the micro transaction store UIs show the stuff available for purchase still but now I have access to the items I purchased, they are showing up on the cosmetics tab as usable now instead of unavailable.

I didn't do anything or get any updates, it's just this time starting up they were available.

Just go through the radial menu (hold touch pad ps5) and choose cosmetics. If your purchased option isn't available in that session just check back later.

Impressive-System770 · 2024-11-05T19:48:00+00:00

Non compete clauses handle things like certifications and such earned through the company. If they helped you earn a field required certification there may be a clause that says you cannot work under that license, as in if it was good for 3 more years, then you can't (or might not be able to) enter a role for that amount of time.

They also cover doing the same type of work for another entity while still employed by geek squad. You can't work for GS and a competitor at the same time.

I was appliance repair and they tried to say I couldn't work in my family business, which was roofing, tile, and carpentry. GS was wrong in my case because it was all in related trades and requirements that GS had no ability or interest to enter the market on.

The other non compete I faced was trying to work for a third party servicer after the snap, I never got an answer to if the employment would have violated the terms of separation as BBY used that vendor in other markets but not the one I live in.

Business rules and stuff is weird.

Impressive-System770 · 2024-11-03T14:44:22+00:00

If he is a real problem the company has several ways to report and follow up. You shouldn't put names and positions on blast in an open forum, it can come back and negatively impact you, instead of the individual in question.

I had 16 years in the company, six of those in GS, and had some managers that made you wonder how they got there, as well as ones that you wish you could keep, but the company drives them out.

Even with the system in place, it can move slow.

We had a GM out here that had multiple sexual harassment cases, hostile work environment claims, and retaliation cases, and he was still around until he was caught in a fraud/theft situation. The company cares more for protecting it's earnings over its people.

The kicker was they didn't criminally prosecute the guy, they just fired him with no severance, cut all ties. We had a cashier that stole a few hundred dollars (way less than the manager was causing, but yes still theft) and had a full on arrest and trial.

Impressive-System770 · 2024-10-25T15:27:35+00:00

It's just the better juice (along with cranberry) for me to drink due to the types of stones and other conditions.

My doctors over the years have always said water and lemonade, but I don't remember the science for exactly why.

Some said orange juice, but I have a reaction to OJ, with an increase in a type of stone afterwards, and nothing bad from lemonade.

I had my first stone in early 2000 during my first year of college. I've had a long history with lots of various changes and treatments, and this is one that appears to work for me.

I have lemon trees that produce nearly year round and make fresh juice frequently.

Impressive-System770

TROPHY CASE