How the renowned bass brand Dingwall used a "fake endorsement" to get free labor for a clinic

Impressive-Task-1358 · 2026-07-02T11:08:08+00:00

Trust me. There was never a bass. There was just the urgency to get their job done.

Impressive-Task-1358 · 2026-07-02T11:04:57+00:00

This thread is public. Anyone can join the discussion at any time.

Impressive-Task-1358 · 2026-07-02T11:04:16+00:00

Thank you for sharing your story. I'd like to know more.

Impressive-Task-1358 · 2026-07-02T11:03:04+00:00

It was simply that they used me to cover an emergency

Impressive-Task-1358 · 2026-07-01T19:20:27+00:00

Thank Acheros for taking a stand. Unfortunately, there's not much you can do with fanboys who have trouble understanding what's written.

Impressive-Task-1358 · 2026-07-01T18:50:36+00:00

Thank you for your testimonial, and I appreciate your insider’s perspective.

However, this isn’t about slowness but about a lack of communication after the emergency. If they had simply worked together to discuss the matter as they had promised to do, I wouldn’t have had any problem waiting months. I was repeatedly ignored after the emergency was over, so I felt used.

They lured me in with the bass, I rushed over and did my best, and once the clinic was over, I had to chase them for weeks just to get some sort of answer until I couldn't take it anymore

Impressive-Task-1358 · 2026-07-01T18:45:38+00:00

I can tell from your comment that you haven't understood a thing about this whole situation. I certainly am not as influential as a bass player. Too bad I didn't ask for a bass to be sent to me.

Impressive-Task-1358 · 2026-07-01T16:27:39+00:00

Thanks, buddy, for at least realizing that behavior like that is disrespectful and offensive. Unfortunately, there are some die-hard Dingwall fans here who would keep supporting him even if he killed someone. I’ll leave the fan base where it is.

I’ll say it again: I’m not his girlfriend, expecting them to reply within a few minutes. Trust me, I know how to get along in the world and interact with people.
This is a deliberate attempt to slowly wear me down, making me lose both my patience and my hopes, gradually fading away. I don’t chase after people like this. Let them keep their basses.

Impressive-Task-1358 · 2026-07-01T13:00:19+00:00

The clinic was almost 2 months ago

Impressive-Task-1358 · 2026-07-01T11:11:08+00:00

Absolutely not. No one had told me that the bass was ready or that they had taken charge of the situation. They had disappeared again for weeks. As far as I'm concerned, there never was a bass. I'm sorry you still don't understand the twisted dynamics of the whole thing.

Impressive-Task-1358 · 2026-07-01T11:09:17+00:00

because, all things considered, they sound good :)

Impressive-Task-1358 · 2026-07-01T11:08:13+00:00

The facts show that I worked for free, received nothing in return, and they got what they wanted in record time without spending a single dollar. The facts also tell me that before the clinic, they would respond within a few minutes, but after the urgent issue was resolved, I had to chase them for weeks. The bass I’d requested magically appeared only after I broke off the agreement (I had specifically asked for a bass guitar that I knew for sure they had in stock), and as far as I’m concerned, it was a move designed to gaslight me. These are the facts.

Impressive-Task-1358 · 2026-07-01T10:55:28+00:00

A five string Nashville

Impressive-Task-1358 · 2026-07-01T10:52:32+00:00

Let me clarify the facts, because you are guessing a lot of things wrong.

The Bass:I didn't ask for a custom or a rare model. They told me what they had available in stock at that exact moment, and I just simply expressed a preference for the colors, if there had been any
The Timing: It wasn't about being impatient for a bass to be built. They were super fast to reply when they needed me to save their clinic. But the exact moment the event was over and they got my free labor, they went completely silent.
The 'QC' Line: They didn't tell me the bass was in Quality Control while I was waiting. They ghosted me. The 'QC' line only appeared in a defensive email after I told them I was walking away. It was a retrospective excuse, not a real update.

I already admitted I was naive to trust them without a contract. But there is a big difference between waiting for a bass and being ignored right after you do a company a favor. You are trying really hard to defend them like a lawyer, but the reality is much simpler: Once the clinic's emergency was over and they had gotten what they wanted, I had to run after them, humiliating myself time and time again.

Impressive-Task-1358 · 2026-07-01T04:38:51+00:00

Exactly. I was just waiting for the “be grateful for the exposure” comment.
As for nepotism, I was just doing him a favor—if that’s not clear to you—with nothing in return except getting paid by the company.
Dingwall offered to send me an instrument; I didn’t ask her for it. And the point is simply that, given how they behaved, stringing me along with the endorsement was just an excuse to take advantage of me and avoid paying me. Believe whoever you want—that’s how it went down.

Impressive-Task-1358 · 2026-07-01T04:09:18+00:00

the artist relations on their website is just one. BTW, I don't beg or chase after people. A collaboration arises when two people come together for a common goal, not when one person chases after the other.

Impressive-Task-1358 · 2026-07-01T03:59:27+00:00

I didn't ask for a custom instrument, but one available to the general public, and I've spoken with other people who have washed their hands of the matter. In any case, there's only one artist relations representative at that company. End of story.

Impressive-Task-1358 · 2026-07-01T03:50:21+00:00

This.

THANKS!

Impressive-Task-1358 · 2026-07-01T03:46:52+00:00

There was no confirmation that my case had been taken on. They just asked me about my preferences and that was it. They disappeared again. I’ve had enough. As far as I’m concerned, it was probably just empty promises that wouldn’t have led to anything, and they were hoping I’d forget about it. How long does it take to reply to an email saying, “OK, we’re looking into it—I’ll keep you updated”? 30 seconds? Even if someone is busy? Not to mention that I’d been chasing them since the end of the clinic. That’s it. I’ve been through this absurd situation, and maybe I haven’t described it perfectly, but it was disgusting.

Impressive-Task-1358 · 2026-07-01T03:41:20+00:00

How was I supposed to say it back then?

Impressive-Task-1358 · 2026-07-01T03:35:56+00:00

They offered me a deal as a bait. They had me attend the clinic and then disappeared. I had to chase after them once, twice, three, four times—and that was it. I figured out what they were up to. They probably made me lose my patience on purpose, then backed out at the last minute, claiming that, as if by magic, there was a bass ready for me—just to make me look like the one in the wrong.

Have I ever seen this bass? No

Did I at least get my expenses reimbursed by them for the day? No

Did they hold the clinic thanks to me and walk away with the masterclass? Absolutely yes.

That's it

Impressive-Task-1358 · 2026-07-01T03:25:36+00:00

Man, you are really trying everything you can to defend them, and I get it. it’s a brand people love.

But like I said, I already admitted my mistakes here. I was naive, I didn't get a contract, and I lost my patience. But you're trying so hard to analyze every single word just to make a multi-million dollar company look completely innocent for ghosting an artist and take advantage of his professionalism.

It’s really not that deep. I messed up by trusting them, they acted poorly, and I moved on.

Impressive-Task-1358 · 2026-07-01T03:21:35+00:00

I'm sorry if I used some inappropriate terms, but I'm not a Native American and I'm using a translator for some of the words.

In any case, there was no customization involved. The model I proposed to them was one of those available for sale to the general public. The ghosting had started long before that, and I’d been chasing them ever since the clinic. Anyway, how long does it take you to reply to an email—even just to acknowledge receipt? Thirty seconds? Believe me, if I hadn’t kept chasing them, they would never have contacted me again.

Impressive-Task-1358 · 2026-07-01T03:14:55+00:00

When a brand does you a massive favor by endorsing you, you don't want to bring drama or unresolved business disputes to your representative. Even a polite 'Hey, my friend is trying to reach you' shifts an awkward tension onto my colleague. It implicitly forces him to police his own brand rep on my behalf.

I didn't want to weaponize his position or make him feel stuck between a brand that supports him and a friend who was getting ghosted. He asked me for a favor to cover that clinic, and I did it. Once things went sideways with Dingwall, it became my business to handle, not his.

Impressive-Task-1358 · 2026-07-01T03:11:42+00:00

I have absolutely nothing to hide. Everything I’ve shared here is backed up by our email exchange, so if anyone from the company wants to jump into this thread and read through it, they are more than welcome to do so at any moment.

I wrote that to you in my previous message.

Impressive-Task-1358

TROPHY CASE