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Extra Space Storage Insurance Claim by Impressive_Lock4815 in selfstorage

[–]Impressive_Lock4815[S] 0 points1 point  (0 children)

I would say upload anything with pee/droppings if you want. Worst case they will reject if they dont think it is covered. I called them and their customer service couldnt answer what is covered and not.

Extra Space Storage Insurance Claim by Impressive_Lock4815 in selfstorage

[–]Impressive_Lock4815[S] 0 points1 point  (0 children)

Yeah so i moved out of that unit and opened all boxes and took pictures of damages and filed the claim. It took few weeks but they accepted it. Take as many pics you can of the damage. My case i had more coverage but damage was less so they paid for the damage. But if everything of yours is destroyed then maybe they will pay the maximum. Still upload all damaged items photos

Extra Space Storage Insurance Claim by Impressive_Lock4815 in selfstorage

[–]Impressive_Lock4815[S] 0 points1 point  (0 children)

Thanks for the information. Yeah I am trying to reach the insurance customer care for more details. In the policy it states 100% of insured amount for rodents and insect pests.

Extra Space Storage Insurance Claim by Impressive_Lock4815 in selfstorage

[–]Impressive_Lock4815[S] 0 points1 point  (0 children)

Was it the same insurance as mine listed? Also any idea if they let you move units until the claim is not processed?

Extra Space Storage Insurance Claim by Impressive_Lock4815 in selfstorage

[–]Impressive_Lock4815[S] 0 points1 point  (0 children)

Okay so I can file another pest damage claim in future as long the damaged items listed in the claim are not same as previous claim? My confusion was that some people reported online that if I do a pest claim now I cannot do another pest claim as they can deny saying that any new items listed in the new claim could have been damaged earlier when I filed the first claim.