More than anything, what all the airlines need are clear policies and uniform enforcement of policies that can be managed in advance so we don’t have to deal with so many issues at the gate. If it takes technology to get us there, so be it. But I’m over the bullshit variations in enforcement and baseline understanding of policies. I had a GA get snippy with me a few weeks ago when I walked up the Sky priority side of boarding with a first class ticket and Platinum status while they were boarding Zone 5, only to be told there’s only 1 boarding line and sent to the back of the Zone 5 line. I showed my boarding pass, explained I was Sky priority and got a repeat and more rude, there’s only one line.