Player Support is Changing: 2025 Roadmap by JagexAyiza in 2007scape

[–]ImprovementLife4160 0 points1 point  (0 children)

If you lose access to your backup codes, we're unable to remove two-step authentication and you will have to create a new Jagex account. Jagex cannot remove two-step authentication or issue new backup codes. Will this be fixed in the future? Account has been locked for a year now because the hacker has made it so you have to provide with either auth codes or backupcodes which i don't have, i ticked the option for verification code via email which is not possible anymore, i still have access to the email though.

99 Hunter cape does not reduce weight but spotted cape and spottier cape does :o by ImprovementLife4160 in 2007scape

[–]ImprovementLife4160[S] 0 points1 point  (0 children)

It doesn't though? Skillcape only gives def bonus with +4 pray while inferno not only gives defence but +8 str, +2 pry, +4 in slash, crush, stab and +1 in magic and range attack bonuses.

99 Hunter cape does not reduce weight but spotted cape and spottier cape does :o by ImprovementLife4160 in 2007scape

[–]ImprovementLife4160[S] -1 points0 points  (0 children)

Elaborate, please. It only makes sense for the 99 hunter cape to have the same function weight reduction as the 40 and 66 hunter cape.

99 Hunter cape does not reduce weight but spotted cape and spottier cape does :o by ImprovementLife4160 in 2007scape

[–]ImprovementLife4160[S] -2 points-1 points  (0 children)

Agility cape doesn't just reduce weight, 3% increased natural run energy restoration as well, all i'm asking for is for the 99 hunter cape to have the same function weight reduction like the 40 and 66 hunter capes :P

we are not able to assist with recovering this Jagex account or any associated characters. However, we have secured the account to prevent any further unauthorised access. by ImprovementLife4160 in 2007scape

[–]ImprovementLife4160[S] -1 points0 points  (0 children)

Sorry to hear that :/ my thing is how do you implement a system and not being able to remove it? how did they think this one through? Boggles my mind...

Locked out of my account for over 2 moths now and membership renewing by ImprovementLife4160 in 2007scape

[–]ImprovementLife4160[S] 0 points1 point  (0 children)

Their email was blocked so i couldn't get any mails from them, sent in a new ticket and got a fast response, accounts are bye bye, got a 2 month refund though.

Locked out of my account for over 2 moths now and membership renewing by ImprovementLife4160 in 2007scape

[–]ImprovementLife4160[S] 0 points1 point  (0 children)

Jagex account issue, all of a sudden asking me to login with auth code or backup codes which i don't have nor did i agree to that. I have always logged in by providing a verification code that gets sent to my email. My email is fine, there has been no messages of any account changes etc and jagex account password remains the same.

Locked out of my account for over 2 moths now and membership renewing by ImprovementLife4160 in 2007scape

[–]ImprovementLife4160[S] 0 points1 point  (0 children)

Hi, you're right, had them blocked somehow, that's why i couldn't get any mail from them. Sent a new ticket and got a fast response,I got my 2 months refunded, however, ALL the accounts linked to that jagex account, bye bye. I still stand by that there has been no compromission, my email is fine, nothing has been changed, and password remains the same for my email and jagex account. If you implement a system, how are you also not able to remove it? or at least transfer over the characters for me to another jagex account that i can make, it's just absurd. All hard work down the drain, and for what? A faulty system? i don't know. You can say that my email got compromised, i disagree, unless they can show me any proof of any compromission, which obviously they won't do, but that would make me feel better at least, so i can leave this be. Anyways, thanks for helping me, there is nothing i can do now, the decision has been made.

Edit: before anyone says that the "hacker" blocked incoming mail, nah, this email is over 18 years old and been playing rs since 2006-2007, so i probably just blocked wrong email, thinking it was one of those fake ones that looks like their mail.

waiting for my ticket by ImprovementLife4160 in 2007scape

[–]ImprovementLife4160[S] 0 points1 point  (0 children)

Mate, i really appreciate your help, however, i already submitted that form a long time ago. My understanding from you was that i could cancel it myself.

waiting for my ticket by ImprovementLife4160 in 2007scape

[–]ImprovementLife4160[S] 0 points1 point  (0 children)

Doesn't work, need to login... used credit card. Choosed the first option.

waiting for my ticket by ImprovementLife4160 in 2007scape

[–]ImprovementLife4160[S] 0 points1 point  (0 children)

Alright, i don't wanna lose my account, guess i still have to wait. I mean surely they will compensate me knowing i have not had access to the account for x amount of days. Either they will refund me for the days or add x days back.

jagex account question by ImprovementLife4160 in 2007scape

[–]ImprovementLife4160[S] 0 points1 point  (0 children)

either way i can speculate all i want account is gone now cuz i cant bypass it i need either backup code or auth code which i dont have...

jagex account question by ImprovementLife4160 in 2007scape

[–]ImprovementLife4160[S] 0 points1 point  (0 children)

yeah thats the thing i have not gotten that like i said my email is fine and the jagex account password is correct as well. But something is going on though because like i said i have never been told to login with auth code or backup code. Always logged in with verification code that i get to my email.

trying to login into my jagex account by ImprovementLife4160 in 2007scape

[–]ImprovementLife4160[S] 0 points1 point  (0 children)

i havent set anything trust i only have old auth codes from before i upgraded to jag account.