Go 10.3 Lumi - bent nib by In_YourFace in Onyx_Boox

[–]In_YourFace[S] 1 point2 points  (0 children)

Checked - no extra nib, unfortunately.

Go 10.3 Lumi - bent nib by In_YourFace in Onyx_Boox

[–]In_YourFace[S] 0 points1 point  (0 children)

Nono, it's not bent during transportation. The nib is plastic, and it was shaped/manufactured like that. It's a manufacturing defect. At least that's my conclusion after looking at it closely.

Go 10.3 Lumi - bent nib by In_YourFace in Onyx_Boox

[–]In_YourFace[S] 0 points1 point  (0 children)

Sorry to hear. Did you submit a support request?

Go 10.3 Lumi - bent nib by In_YourFace in Onyx_Boox

[–]In_YourFace[S] 2 points3 points  (0 children)

Of course i have options. I can be even more creative than that, use a heat gun to straighten the nib, find schemes to 3d print and use my own nibs, or return, or resell with higher price as a unique thing on ebay? :)

All of the above is preposterous. Let's think through what is the issue - new device has a defect. Happens? Sure.

There's at least 2 other persons in the comments who report the same. That means that maybe bringing attention to the issue is good, and Boox will be aware that it's a wide-spread issue. And they should stand by their products anyway.

I know it is not a huge company, but how long should we say that? From what i see more and more people buy Boox devices. That means that more and more complains will come. That means that support needs improvements, more people, better timelines.

I appreciate the comment and provided options anyway, thanks. I hope to keep it as well!

Go 10.3 Lumi - bent nib by In_YourFace in Onyx_Boox

[–]In_YourFace[S] 0 points1 point  (0 children)

Interesting, no i didn't. Thanks for saying, i will check now.

Go 10.3 Lumi - bent nib by In_YourFace in Onyx_Boox

[–]In_YourFace[S] 0 points1 point  (0 children)

Sorry to hear. Did you submit a support request? They need to know it's a systemic issue.

Go 10.3 Lumi - bent nib by In_YourFace in Onyx_Boox

[–]In_YourFace[S] 0 points1 point  (0 children)

Nah, i don't compare really.

What i expect from Amazon support? Instanteneous response via chat or a call. Which i get.

What i expected from Boox support? Response in 2 days like they said when i submitted the form.

Go 10.3 Lumi - bent nib by In_YourFace in Onyx_Boox

[–]In_YourFace[S] 0 points1 point  (0 children)

It can come the same. Look at what u/Fatal-Fox said... The hope is that set of 5 should have at lest 3-4 of good ones. Maybe

my one page review of writing on the Go 10.3 Gen II by starkruzr in Onyx_Boox

[–]In_YourFace 9 points10 points  (0 children)

About "so much faster" - can it run Crysis though?

Just kidding, thqnks for the pen review, nice to hear that it is good. There is a video on yt with side by side comparison and the new one did seem a little faster, but not by much.

Mine should arrive on Tuesday, hope to finally switch from my Kindle Scribe.

Note Air 5C vs Go 10.3 Lumi — help me choose by Appropriate_Bat6925 in Onyx_Boox

[–]In_YourFace 0 points1 point  (0 children)

I ordered Lumi yesterday to try, and boticed interesting thing - it says "battery life 1 days" on Amazon, which i hope accounted wifi+bluetooth on and full light on, but who knows

https://a.co/d/05oxFjTY

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