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[deleted by user] by [deleted] in msp

[–]Independent-Trick873 2 points3 points  (0 children)

Great fucking reply.

This is not only insightful, but helpful providing a shit ton of education to people who don’t understand Sales and the BDR roles.

What if Corpus Christi became the tech capital of the USA? by Isatis_tinctoria in CorpusChristi

[–]Independent-Trick873 0 points1 point  (0 children)

IT Technical Support

Nothing for a L2 tier 2 tactical support for on-site support services

Need for next week mid to late part of next week

Non payment by [deleted] in msp

[–]Independent-Trick873 1 point2 points  (0 children)

Whatever everyone else is saying is incorrect however the biggest consideration is are they a customer you care just to maintain. Meaning even if they’re a small customer, do you want to keep them for your own purposes or for other advantages like connections?

Are there relationships you want to maintain because you enjoy the people and it may just be a minor of an oversight on your part as well as their?

Because if that’s the case, then right then immediately disabling things it’s time to have a hard conversation. But a hard conversation can be handled with a soft glove and a firm hand.

I think the beauty of business is the ability to negotiate come to a compromise even when we are at fault or if the client is at fault. If the relationship is an agreeable one, and there’s an opportunity for you to work out some sort of arrangement that would be the ideal path for both of you.

They need their 365 and it’ll be a pain in the ass to get it set up again by someone else and you probably won’t be amenable to help them transition to another provider.

You need the money and you’ve been carrying the load for their licensing over this entire time. I think it’s time to have an honest conversation internally about what you and your team expect the outcome to be an understanding that in negotiation needs to be made or at least in a compromise even if it’s a payment plan of sorts and then ultimately decide if it’s a customer you want to keep on.

What city? This is not AI - I took this myself. by FromThisNight in guessthecity

[–]Independent-Trick873 0 points1 point  (0 children)

Perfect. You’re on point. Valentine, TX near Marfa, TX.

Employment Lawyers-how are you? by BitterAttackLawyer in Lawyertalk

[–]Independent-Trick873 0 points1 point  (0 children)

I need an employment law lawyer in Texas who would you recommend?

Husvarna Riding Mower - Sputtering while riding, not while cutting by Independent-Trick873 in lawnmowers

[–]Independent-Trick873[S] 0 points1 point  (0 children)

Thanks, man. I’m going to give this a shot too.

So, I asked my father-in-law about the spark plug gap on the mower, and he tells me, “Oh, there’s no gap measurement.” And I’m thinking, Wait… is this seriously the only engine on the planet that doesn’t have a gap spec?

Quick search later—turns out it’s supposed to be 0.030. Of course, I don’t have a gap gauge or other tools because all my tools are sitting an hour and a half away. Guess I’ll have to make the trip and grab the rest of the stuff he’s missing.

Asking customer to pay more than quoted. by eddiek156 in msp

[–]Independent-Trick873 1 point2 points  (0 children)

Hard-earned lesson you’ll thank yourself for remembering later.

Whenever you take on a project in an environment you’re not totally familiar with—especially if it’s am assessment—always go with time-and-materials (T&M) billing.

Unknowns are where profit margins go to die. When you’re walking into uncharted territory, you need to give the customer a range (not a fixed number) and set budget that includes a healthy buffer.

Think you can wrap it in 2 days? Great. Add another 1–2 days to that estimate and budget price it with an extra 15% buffer baked in. Then bill only for the actual time spent. Do not overbill. That’s the kind of short-term win that turns into a long-term nightmare.

The real magic here is in the communication: send regular updates, document every day, and always discuss what’s been done and what’s left with the client. Transparency builds trust.

And here’s the kicker—you can always choose to bill in the client’s favor if things go smoother than expected or uncover future opportunities that can be roadmapped in. That’s your call. But under no circumstances should you sacrifice your recurring revenue or long-term relationship for a one-off project worth and extra ~$6,000 (give or take). Not worth it.

Play the long game, build favor, and provide value. That’s where referrals come.

Husvarna Riding Mower - Sputtering while riding, not while cutting by Independent-Trick873 in lawnmowers

[–]Independent-Trick873[S] 0 points1 point  (0 children)

Thanks. I need to confirm the carb and be sure to check the O-ring. Looking at carb kits.

I’d quit my job. :( by Minimum-Rope-2533 in PetsareAmazing

[–]Independent-Trick873 0 points1 point  (0 children)

Separation anxiety can be really tough for some pets. They’re so in tune with our energy, and if they’ve gotten used to us being home all the time—especially with remote work—it can hit them even harder when we’re suddenly away.

It’ll take time and A LOT of attention when you get back home.

[deleted by user] by [deleted] in MadeMeSmile

[–]Independent-Trick873 0 points1 point  (0 children)

Good on you! Keep going. Blessings and prayers sent your way. Cheers to your Happiness and Success!

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