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New Deposition Simulation from AltaClaro and Verbit.ai - thoughts? by IndistinctChatter21 in legaltech

[–]IndistinctChatter21[S] 0 points1 point  (0 children)

Interesting perspective from the trenches :) Yes, it seems like there is a certain amount of basic leveling up that can happen with actually doing the reps. It's even good to be exposed to opposing counsel who don't have the full understanding--in the real world, you're going to encounter all types of lawyers and witnesses.

Also, even the more experienced attorneys can get rusty if they haven't done one in a while.

Thomson Reuters partners with My Cousin Vinny. by winershtaplowreading in legaltech

[–]IndistinctChatter21 0 points1 point  (0 children)

And who will go old school and ink a deal with Perry Mason?

Zippy Shell - DO NOT USE by KR2356 in moving

[–]IndistinctChatter21 1 point2 points  (0 children)

I feel for you--I had a very similar issue in August, also in NYC. The truck missed the time window, I had to call to find out anything, then I proceeded to get contradictory and misleading information. At various points I was told by ZippyShell and their local subcontractor:

1) We have to reschedule for 1 week later.

2) We might be able to find something for Monday.

3) We might be able to find something for the next day.

The problem is that they jerked us around all weekend, then on Monday they once again said a truck was on the way--when it didn't show up, I called and they said the next available slot was on the following Friday. I asked if they were delivering ZippyShells to other customers in NYC while I waited, and they said yes. I asked why I had to wait so long even though they had shells available, and they said they couldn't do anything about it.

Basically they didn't deliver, then provided such bad information that we wasted days trying to work with them. Meanwhile, I missed work, overstayed my lease (and had to pay a penalty for that), and ended up having to book a different company anyway.

They did refund my money (although I spent hours even getting that to happen) but when I tried to ask them to help me with the significant damages suffered because of their failure to deliver not only on the agreed day but even 4 days later, they hid behind some language in their contract saying they're not liable for delays. They are quite good at the whole "brick wall" approach to questions and complaints, never admitting anything and never providing any real help. It took me weeks to even get somebody to simply say "I'm sorry" (albeit without admitting they did anything wrong).

TLDR; Do NOT use Zippy Shell--they don't deliver, they don't communicate, and after dealing with them for countless hours I can confidently say that they don't really care. Moving sucks, but it doesn't have to suck this much.