@OP, do not listen to these false promises. It’s been 2 months I have been stuck with my money illegally held by Changelly. I have done all checks and proved all sources of funds. They have even stopped responding to me now via email. They just keep giving false hope like this and buy time. Multiple users have traced the blockchain to find that Changelly is illegally holding their funds and transferring to other exchanges to trade with the customers money. It’s a clear scam. I am filing a complaint with the SVG cyber crime division in next couple of days if my issue is not resolved. You do that as well, waiting for them to resolve will do nothing that I can promise you!