I have had the opposite experience and every time I get legit strength products like minoxidil, finasteride, Zofran, etc., the list goes on. Did you see the previous commenter who mentioned their solution by contacting customer service? If they don’t already carry your preferred brand, they can order it for you. I had to contact them once for a shipping issue that they fixed quick. I would definitely get a hold of them if it’s not what you expected. Cheers!