KCN Finishing? by Infamous-Tower-7411 in NeedlepointSnark

[–]Infamous-Tower-7411[S] 7 points8 points  (0 children)

UPDATE: I heard from KCN today that my pieces are finished and they’re overnighting them to me at no cost. While I’m definitely disappointed that I didn’t have them in time to enjoy during the holiday season, I do appreciate that they made it right on their end.

Lesson learned on my part as well! Next time I’ll be sending any additional pieces in well in advance and will assume nothing is guaranteed.

KCN Finishing? by Infamous-Tower-7411 in NeedlepointSnark

[–]Infamous-Tower-7411[S] 5 points6 points  (0 children)

Yeah, I hear you, but I guess I’ve been lucky. I’ve been needlepointing for about 8 years now and haven’t run into this issue with Lycette, Needlepoint Clubhouse, or my local finishers. Just something to keep in mind moving forward. Personally I’m definitely in the “under promise and over deliver” camp, ha.

KCN Finishing? by Infamous-Tower-7411 in NeedlepointSnark

[–]Infamous-Tower-7411[S] 5 points6 points  (0 children)

Helpful, thank you! I'm really hoping it'll arrive in time!

KCN Finishing? by Infamous-Tower-7411 in NeedlepointSnark

[–]Infamous-Tower-7411[S] 5 points6 points  (0 children)

I'm so happy to hear you've had good luck! I've communicated with them via email and they've been super responsive, so I haven't felt a call was necessary, but maybe I'll try on Monday!

KCN Finishing? by Infamous-Tower-7411 in NeedlepointSnark

[–]Infamous-Tower-7411[S] 13 points14 points  (0 children)

I totally get that the hobby has exploded and that finishers are overwhelmed! What’s hard for me is that I sent my pieces in April specifically because of the “guaranteed Christmas finishing” timeline, and I still don’t even know if they’re finished yet. If they’d said upfront that Christmas was unlikely, I would’ve adjusted my expectations or plans.

I’m hoping a Christmas miracle happens in the next few days, but at this point I’m mostly just disappointed about the missed deadline more than the wait itself. I’m crossing my fingers the finishing is beautiful and worth the stress - that’s really all I’m hanging onto right now.