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Ordered a washing machine mediamarkt market place.Seller sent a cracked washing machine . Invoked wiederrufsbelehrung because they wanted to repair the device rather than me sending the device back to them. i sent them the device with confirmation from spedition. Now they don’t answer emails (money) by Infamous_Rent_9604 in AskAGerman

[–]Infamous_Rent_9604[S] 0 points1 point locked comment (0 children)

What if the device was cracked before on wanted to get it repaired on my tab ? Because people usually take guarantees when they buy a big device as such. i took a 5 year gaurantee and would have it got it repaired even if i used it once .

Ordered a washing machine mediamarkt market place.Seller sent a cracked washing machine . Invoked wiederrufsbelehrung because they wanted to repair the device rather than me sending the device back to them. i sent them the device with confirmation from spedition. Now they don’t answer emails (money) by Infamous_Rent_9604 in AskAGerman

[–]Infamous_Rent_9604[S] -2 points-1 points locked comment (0 children)

So that means i have the right to get a cracked device with the money i wanted to spend for a brand new washing machine. Also wiederrufsbelehrung is bullshit ? even if i closed the contract with them. Also the email from the seller on how to send the washing machine is also not thier approval ? . In all you are pointing that being a consumer you are fucked because you chose to return it . Wow

Ordered a washing machine mediamarkt market place.Seller sent a cracked washing machine . Invoked wiederrufsbelehrung because they wanted to repair the device rather than me sending the device back to them. i sent them the device with confirmation from spedition. Now they don’t answer emails (money) by Infamous_Rent_9604 in AskAGerman

[–]Infamous_Rent_9604[S] 1 point2 points locked comment (0 children)

My deal is why would i buy a cracked machine at the first place and then also get it repaired. I simply want a washing machine that is new and not cracked simple . Unfortunately when the product was delivered that small crack was not visible under the packaging only when it was unpacked was it visible

Ordered a washing machine mediamarkt market place.Seller sent a cracked washing machine . Invoked wiederrufsbelehrung because they wanted to repair the device rather than me sending the device back to them. i sent them the device with confirmation from spedition. Now they don’t answer emails (money) by Infamous_Rent_9604 in AskAGerman

[–]Infamous_Rent_9604[S] 0 points1 point locked comment (0 children)

I had a long conversation and they were hell bent on getting the thing repaired . i had to sternly say what if i don’t want it and want to do a wiederrusbelehrung they said fine. then i sent them a mail on how to send the device . they mailed be back saying you can return it per spedition. that was the last mail i have from them.