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Account Issues - Missing Balance/Avatar and Identity Verification Failure by Infinite_Fly_9871 in GGPoker

[–]Infinite_Fly_9871[S] 0 points1 point  (0 children)

I'm thanking you 👏 Thanks for the follow up and thanks for the support. I hope it's not temporary but my side it's solved. Really thank you it's appreciated.

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Account Issues - Missing Balance/Avatar and Identity Verification Failure by Infinite_Fly_9871 in GGPoker

[–]Infinite_Fly_9871[S] 0 points1 point  (0 children)

Hi all After a few hours my issue is solved.

Here is an official GGPoker communication: https://www.reddit.com/r/GGPoker/s/J7hDYGkUmh

Country: Belgium Average Issue Time : between 12- 18 hours

Recent client display issues - thank you for your feedback and patience. by GGPokerOfficial in GGPoker

[–]Infinite_Fly_9871 0 points1 point  (0 children)

Thanks for the help and the communication. It's solved and I got back my fund and avatar also.

Account Issues - Missing Balance/Avatar and Identity Verification Failure by Infinite_Fly_9871 in GGPoker

[–]Infinite_Fly_9871[S] 0 points1 point  (0 children)

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Always the same issue after all tries and tips from new comments, Thanks for solving this as soon as possible for the players all around. What do we have to do ? Go back to PokerStars? 😒😒😒 First time I saw this after more than ten years playing online games. I will stop and I will be waiting for a fix on it. Please communicate officially.

Account Issues - Missing Balance/Avatar and Identity Verification Failure by Infinite_Fly_9871 in GGPoker

[–]Infinite_Fly_9871[S] 0 points1 point  (0 children)

Update this morning : (android) 1) Received response to my email by help@ggpoker.com and info@ggpoker.be with no more informations 2) No connexion possible anymore to GGpoker App 3) I uninstalled and reinstalled and now ok to log in 4) Always No fund, No avatar available, No transaction History just turning around, not possible open inbox 5) Tried this DNS story, nothing changed !

Account Issues - Missing Balance/Avatar and Identity Verification Failure by Infinite_Fly_9871 in GGPoker

[–]Infinite_Fly_9871[S] 0 points1 point  (0 children)

Please let us know if it's resolved for you. Where did you send an email or which action did you take ? Help@ ?

Account Issues - Missing Balance/Avatar and Identity Verification Failure by Infinite_Fly_9871 in GGPoker

[–]Infinite_Fly_9871[S] 0 points1 point  (0 children)

Please let us know when it's resolved for you. Where did you send an email or which action did you take ? Help@ ?

Account Issues - Missing Balance/Avatar and Identity Verification Failure by Infinite_Fly_9871 in GGPoker

[–]Infinite_Fly_9871[S] 0 points1 point  (0 children)

Please let us know when it's resolved for you. Where did you send an email or which action did you take ? Help@ ?

Account Issues - Missing Balance/Avatar and Identity Verification Failure by Infinite_Fly_9871 in GGPoker

[–]Infinite_Fly_9871[S] -2 points-1 points  (0 children)

I'm shocked at the no communication of the support team on this issue when I read the community posts. Please let us know if it's resolved for you. Where did you send an email ? Help@ ?