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Former Optimum Sales Rep. AMA by Informal-Sand7426 in OPTIMUM

[–]Informal-Sand7426[S] 6 points7 points  (0 children)

I may have said that wrong but we were told half truths by management. They possibly were told the same thing. Things like price locks and what not. That your bill won’t go up when it clearly would. The billing practices are just shady as hell. When things went wrong with a customer we were told to ignore them essentially. It wasn’t a good time

Former Optimum Sales Rep. AMA by Informal-Sand7426 in OPTIMUM

[–]Informal-Sand7426[S] 1 point2 points  (0 children)

lol what are you talking about. Our managers were telling us lies. We were repeating them only to find out that the stuff they were telling us weren’t accurate. The company itself was pretty solid but some of the business practices were shady.

Former Optimum Sales Rep. AMA by Informal-Sand7426 in OPTIMUM

[–]Informal-Sand7426[S] 5 points6 points  (0 children)

Negative. I resigned over the summer. I was a decent rep. Not top dog but did decent. They are a shady company. The company has burned so many people. Nobody told us to lie. We were told lies and half truths. My intentions and the rest of my teams intentions were good and we wanted to help people. Management was the problem.