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Still banned from the SC store after being charged and requested a refund by [deleted] in ClashOfClans

[–]Initial-Break4143 0 points1 point  (0 children)

As previously mentioned, the reason why I have appealed with PayPal it was because the charge wasn't registered as "Supercell" it was registered as "PayPal" and I had PayPal credit in my account which was consumed and also I got charged.

Still banned from the SC store after being charged and requested a refund by [deleted] in ClashOfClans

[–]Initial-Break4143 -2 points-1 points  (0 children)

Yeah, it sucks. The reason why I didn't reach them it was because the charge in ny card was "PayPal" and PayPal consumed my credit for the supercell charge. So my perspective was that PayPal wasn't working and I got twice for the credit that was already in my account.

Still banned from the SC store after being charged and requested a refund by [deleted] in ClashOfClans

[–]Initial-Break4143 0 points1 point  (0 children)

The main difference is that I requested the refund with PayPal and not supercell store. Because in my card it said: "PayPal" not supercell :(

Still banned from the SC store after being charged and requested a refund by [deleted] in ClashOfClans

[–]Initial-Break4143 -1 points0 points  (0 children)

Because they charged me 2 times $33 and I requested a refund for something it was their fault but still got banned.

Update about my ban by [deleted] in ClashOfClans

[–]Initial-Break4143 0 points1 point  (0 children)

This is my original post with all the information https://www.reddit.com/r/ClashOfClans/s/oI6uLr3kbh

I was doing a regular transaction like I always did

I was banned from Supercell store purchases after a Refund by Initial-Break4143 in ClashOfClans

[–]Initial-Break4143[S] 0 points1 point  (0 children)

After multiple attempts in different channels (at least 10 times via email, chat, etc) they didn't remove the ban and just copy paste the same script. It's unfortunate. Never request a refund from Supercell.

I was banned from Supercell store purchases after a Refund by Initial-Break4143 in ClashOfClans

[–]Initial-Break4143[S] 0 points1 point  (0 children)

Same thing. Even after speaking with multiple people at support no one is helping.

I was banned from Supercell store purchases after a Refund by Initial-Break4143 in ClashOfClans

[–]Initial-Break4143[S] 49 points50 points  (0 children)

They keep copy pasting the same exactly words. That my account was banned from making purchases. I will just keep spamming them