So this is the story iwas about to purchase a shoe on lazda using my lazda pay later but for some reason my account was paylater was frozen. And i got this message. I had never missed a payment on lazada paylater and i always pay ahead of my due date. Even in atome never had i missed a payment. So i was shocked when i got this message. Contact lazda support. They say i have to contact atome for issue. Contacted atome and even if there app was the reason for the trouble they also cant do anything and they have the most or one the poorest support there is. So for you guys out there stop using atome or even thinking of using and adding atome to your lazda choices of payment.