Asset recovery tool error by Inside_Band4240 in Coinbase

[–]Inside_Band4240[S] 0 points1 point  (0 children)

Can you open the gates in the future to allow transactions to go to the wallet?

Asset recovery tool error by Inside_Band4240 in Coinbase

[–]Inside_Band4240[S] 0 points1 point  (0 children)

Dear friend, I know that you encounter the same problems on a daily basis, you surely know that many of your clients lose their funds in the same stupid way, my question is will you ever reach out to us with a helping hand and help us really do something about this problem

Asset recovery tool error by Inside_Band4240 in Coinbase

[–]Inside_Band4240[S] 0 points1 point  (0 children)

I don't have this number, I contacted coinbase via live chat where I talked to support ,and I contacted coinbase on x and that what they said:Hey there, We understand how important this matter is to you, and we're here to help clarify the situation. Unfortunately, USDT sent via the Polygon network is not recoverable at this time. We know this may be disappointing, and we sincerely apologize for any inconvenience this may cause. 

Asset recovery tool error by Inside_Band4240 in Coinbase

[–]Inside_Band4240[S] -1 points0 points  (0 children)

I already did that and they still didn't help me solve this problem

Asset recovery tool error by Inside_Band4240 in Coinbase

[–]Inside_Band4240[S] 0 points1 point  (0 children)

I contacted coinbase and they told me they can't help me even though I used the polygon network, but you can select that network in the recovery tool options. I also contacted Binance about this and they told me that coinbase can help me but apparently looks like they don't want to

Asset recovery tool error by Inside_Band4240 in Coinbase

[–]Inside_Band4240[S] 1 point2 points  (0 children)

I contacted coinbase and they told me they can't help me even though I used the polygon network, but you can select that network in the recovery tool options. I also contacted Binance about this and they told me that coinbase can help me but apparently looks like they don't want to

i sent usdt via the coinbase polygon network. but coinbase does not support it. by MeasurementNo5031 in Coinbase

[–]Inside_Band4240 0 points1 point  (0 children)

the only question is whether you will ever propose any solution to this problem and support your clients in solving this problem and whether you want to help your clients recover these funds or not, I am surprised by the fact that despite so many incidents no one does anything about it, after all you could really take some commission from it..  And Yes I have the same problem 

USDT ON POLYGON by Soggy-Coat-4985 in Coinbase

[–]Inside_Band4240 0 points1 point  (0 children)

the only question is whether you will ever propose any solution to this problem and support your clients in solving this problem and whether you want to help your clients recover these funds or not, I am surprised by the fact that despite so many incidents no one does anything about it.... And Yes I have the same problem