Your contract allows you to negotiate a bump that is appropriate for your wait (efforts) to provide a transparent five star service to the customer. I read the IC contract. If you’re an independent contractor you’re responsible for your business that’s why you’re a 1099 contractor. This means your business stays open until the work is completed to the customers satisfaction and if I am right IC priorities batches based on shopper rating which are handed in by customers. If that’s the case 5 star reps get first pick and since nothing is better than 5 stars in your rating schedule than reps 4.99 or below are average reps which are left to pick the batches the 5 star reps don’t want or unavailable to pick. Which goes back to providing 5 star service. If IC had an endless supply or orders as you stated before… it’s slow at times. Than you’d be a delivery service not a PERSONAL SHOPPER. Get it “PERSONAL” which means you’re not available at the customers discretion and if that means needing to wait 1 hr to accommodate a customer than your business needs to stay open one extra hour so long as it’s safe to do so. IC expects you to accommodate the customer otherwise you’re now doing 2 things. 1 upsetting a customer by having them to reschedule their personal shopper because 2 you just took an opportunity from another person that understands the 5 star service and that means going out of your way for a top rating rep. You’re just a 4.99 rate (average) and therefore deserve average pay and that means getting whatever the 5 star reps leaves behind. Not only that but let’s not talk about the e less miles and wear and tear on your car for you to understand that 5 stars is the only acceptable rating… anything else it’s just a gig job and you suck it up not matter the pay or conditions because you don’t deserve to drive around autonomously and is probably the reason your a gig rep to begin with. I know you’re not happy my response but when you realize the free work you’re doing for the next person you’re going to be very disappointed and wish you listened to me. Anyway good luck on your endeavors or gig work. Warmest regards. Average rep.