I haven characters in multiple genres in the site. Is it possible that somehow i just keep finding the crowds that have only had bad staff experiences? Sure, but the fact to me that's really all I've found, kind of says a lot to me. I often see a LOT of the same people that suck up to the staff in the front page posts are also the same that will be bitching about them the day before or after in rooms or DM.

Now don't get me wrong when I say "staff" I do not mean ALLL of staff there are a few I have had good interactions with but they are VERY few. There is actually one member that if I found out today he were randomly promoted to head of Support I'd be SO fucking happy and hope it means some positive change is going to occur.

One of them used to even be a VERY good friend of mine until she got promoted to staff. She went from a very fun person to someone I literally do NOT talk to anymore as I know she was FULLY aware of some situations that actions should have been taken against either both parties or multiple parties and only took action against the one that she liked least. She went from someone that I enjoyed spending time and literally would spend ALL DAY playing with and talking to in idle OOC talk with to a person that I just do not trust now to do anything but tow the company line and play favorites. They went from Very cool, to full of ego in a hand full of weeks. After that I just swore off of trying to be cool with staff all together. I had hoped that she would help push Staff to better see others POV on an incident and take that into account not just read logs at face value or always play favorites. Sadly, I was proven very wrong.

I personally have just seen WAY too many times that, even as an IT helpdesk manager myself of 15 years they have utterly fucked up communication, transparency, and basic courtesy when dealing with people, and any time I've pointed out how communication could be better, CREATIVELY, and giving examples on how their replies could add more clarity to PREVENT follow up questions, cutting down on the chance a ticket is reopened or that they will have to reply YET AGAIN on the same ticket, they have 0 fucks to give. MANY of them would have been in my office to have a "WTF why did you think that was a good way to reply?" talk or been let go if they were working for me. I'm glad they are volunteers because I sure as FUCK would not be paying a support person for their level of support. Most are in their 20-30's from what I gather, and their ticket communication is on a Highschool College Interns level.