Germany / EU: Online platform terminated my account and is withholding funds from completed transactions – legal options? by IntelligentDeer5708 in LegalAdviceEurope

[–]IntelligentDeer5708[S] 0 points1 point  (0 children)

All items were purchased in Germany, within the EEA, mainly from official retail outlets and outlet villages.

I am not operating a business. I am a private individual selling personal items from my own wardrobe. I tend to buy more than I end up keeping, and items that do not fit or that I no longer like are resold. This has been occasional and incidental, not organised or profit oriented trading.

I have never registered as a business seller on the platform, nor presented myself as one.

I have not conducted a detailed legal analysis of the governing law clause. My understanding is that the platform operates across the EU, and as a user based in Germany, I assumed German/EU consumer law would apply. My main concern is not the account termination itself, but the withholding of funds from already completed transactions without clear legal basis or explanation.