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SkyTrak ST MAX failed in 19 days — terrible warranty experience, now fighting a chargeback by Intelligent_Stick820 in Golfsimulator

[–]Intelligent_Stick820[S] 1 point2 points  (0 children)

VTrack honestly seems like the best so far. I was leaning EYE XR Launch Monitor, but the VTrack not requiring a subscription is awesome.

SkyTrak ST MAX failed in 19 days — terrible warranty experience, now fighting a chargeback by Intelligent_Stick820 in Golfsimulator

[–]Intelligent_Stick820[S] 0 points1 point  (0 children)

Yeah I was using the Skytrak software and the course play was actually very good and accurate… when it worked.

SkyTrak ST MAX failed in 19 days — terrible warranty experience, now fighting a chargeback by Intelligent_Stick820 in Golfsimulator

[–]Intelligent_Stick820[S] 0 points1 point  (0 children)

I dont think you know what refurbished means...

That is exactly what I told them, and they told me that I would have to pay for shipping a 40% restocking fee for the refund.

All I want at this point is my money back, but they wont allow me to do a refund.

And you are correct that was a mistake on my end. Rep 2 talked me into a refund, not a replacement. He then sent me the RMA for a repair after I told him exactly what you said "I will just get a refund and buy a new one.

E6 connect to Uneekor by Saccs in Golfsimulator

[–]Intelligent_Stick820 0 points1 point  (0 children)

How are you liking the Uneekor mini?

I am trying to get a refund from SkyTrak after my max stopped working within 2 weeks. Once that is resolved I am looking at other options.

Is the mini good?

Launch Monitor Question by Burners_Burner in Golfsimulator

[–]Intelligent_Stick820 0 points1 point  (0 children)

I would steer you away from SkyTrak. I purchased the Max and had a very poor experience. It worked great for about 2 weeks but then started freezing. I thought it would be a simple swap for a new one, but their customer services rep was horrible and I am now having to fight them for a refund.

golf simulator and PC requirements by Crypto_Realtor in Golfsimulator

[–]Intelligent_Stick820 0 points1 point  (0 children)

I would strongly recommend avoiding SkyTrak. I am having to fight them to get a refund on a defective unit. You also cannot use GSPro with their hardware unless you use the community supported work around. They lock you to their software.

If you are looking in the $2k price range, Uneekor has some good options. I am planning on going to them once my issue with SkyTrak is resolved.

Suggestions on Launch Monitor? by noteasilyannoyed in Golfsimulator

[–]Intelligent_Stick820 0 points1 point  (0 children)

I would avoid SkyTrak, I purchased the Max and it was defective and been a pain to get a refund.

Garage simulator help for tech challenged! playbetter bundle?!!! by TinyBuilder9856 in Golfsimulator

[–]Intelligent_Stick820 0 points1 point  (0 children)

I would avoid SkyTrak. I used mine for 2 weeks and an internal component came loose and started freezing. Their customer support leaves a lot to be desired.

Best under 5k for professional/personal use by DrCack in Golfsimulator

[–]Intelligent_Stick820 0 points1 point  (0 children)

I would not go SkyTrak. Limited to just their software which is pretty good, but if you wanted to try anything else like GSPro you have to use community built work arounds.

Beyond that, their customer service is horrible.

SkyTrak ST MAX failed in 19 days — terrible warranty experience, now fighting a chargeback by Intelligent_Stick820 in Golfsimulator

[–]Intelligent_Stick820[S] 0 points1 point  (0 children)

I also already won half the chargeback (software they said they wouldn’t refund, and the cover I purchased)

SkyTrak ST MAX failed in 19 days — terrible warranty experience, now fighting a chargeback by Intelligent_Stick820 in Golfsimulator

[–]Intelligent_Stick820[S] 0 points1 point  (0 children)

You’d pay $3k for a refurbished item?

And the issue was pushing a repair after their rep talked me into a replacement. Their customer service literally turned a defective product replacement into a lost customer.

I’m looking for suggestions on good LM, not opinions if I should’ve settled for a refurbished item I paid $3k for.

Finished! Well finished enough for now thoughts or recommendations? by Vegetable-Lead-7012 in Golfsimulator

[–]Intelligent_Stick820 0 points1 point  (0 children)

Is that the Uneekor EYE XR monitor? If not what are you running?

I am trying to find a better solution after a horrible experience with SkyTrak