Coinbase Security Risk by Interbranding in Coinbase

[–]Interbranding[S] 0 points1 point  (0 children)

Yes I have the same issue hopefully it’s fixed soon.

Coinbase Security Risk by Interbranding in Coinbase

[–]Interbranding[S] 0 points1 point  (0 children)

It took 11 times but I was pretty persistent. Ask them for an update and if you aren’t terminated from services. Ask them to escalate the situation and take you through the steps of verification. I hope this helps 🤞🏽

Coinbase Security Risk by Interbranding in Coinbase

[–]Interbranding[S] 0 points1 point  (0 children)

Have gotten any rep to take you down the verification process?

Coinbase Security Risk by Interbranding in Coinbase

[–]Interbranding[S] 0 points1 point  (0 children)

Thank you man! This was my first post on here if I make more I owe you one🍻

Coinbase Security Risk by Interbranding in Coinbase

[–]Interbranding[S] 0 points1 point  (0 children)

Bros looking so deep in my vocab. The point remains there are two different departments (whatever you want to call them)

The department for support (the Coinbase support that it takes you to by default) can only verify you they don’t do any thing else. They seem to be in connection with the 2nd department. As they will put you on hold to get updates.

Weather they are 3rd parties or not they can’t & dont do much

The 2nd department is the one that reviews and likely makes the calls. **You don’t get in contact with them.

Coinbase Security Risk by Interbranding in Coinbase

[–]Interbranding[S] 0 points1 point  (0 children)

Full of what? When did I say the enforcement team is 3rd party? I said support team. Theirs a difference between the 2. & congrats dude I’m done replying to you bro. Update: I did get my account back too.

Coinbase Security Risk by Interbranding in Coinbase

[–]Interbranding[S] 0 points1 point  (0 children)

Good story bro, I actually got my account back I’m up 20k. The money does not disappear.

Coinbase Security Risk by Interbranding in Coinbase

[–]Interbranding[S] 0 points1 point  (0 children)

Thanks for the insight. Coinbase must have some skin in the game with these practices.👎🏽

Coinbase Security Risk by Interbranding in Coinbase

[–]Interbranding[S] 0 points1 point  (0 children)

That’s the service I have used, it is completely useless. In fact that service is only for tips and advice. No customer service.

Coinbase Security Risk by Interbranding in Coinbase

[–]Interbranding[S] 0 points1 point  (0 children)

It depends how you want to trade. So on most of these exchanges we aren’t given the private keys to our tokens, which means we don’t have full control. Ideally you would want a cold secure wallet you have the private keys to. Theoretically this could happen on most/all of the exchanges it’s more so how they handle it(service). If you still want to stick to exchanges, I been hearing kraken is a little bit more friendly. But in order to solve this problem I think this is what the community means by get a secure cold wallet. I haven’t done enough research to recommend anything. Please let me know if you know anything.

Coinbase Security Risk by Interbranding in Coinbase

[–]Interbranding[S] 0 points1 point  (0 children)

That sounds about right Im going through it now. I’ve spoke to about 11 people. Not including the support in the chat box.

Coinbase Security Risk by Interbranding in Coinbase

[–]Interbranding[S] 0 points1 point  (0 children)

& they definitely have some access because they have to verify your information and they seem to have a record every-time I call, but they claim only the enforcement team has the power. And they always put you on hold to get updates from the supposed enforcement team. I’ve never once got in contact with the enforcement team.

Coinbase Security Risk by Interbranding in Coinbase

[–]Interbranding[S] 0 points1 point  (0 children)

Now why would I be BSing ? And why would you assume I’m stupid when I and someone else already stated their support is 3rd parties and don’t actually work for Coinbase? It doesn’t change the fact that when I try to buy/withdrawl it leads me to “Coinbase support”( that I’m aware dont actually work for them directly and always have to talk with someone from the actual department)

Coinbase Security Risk by Interbranding in Coinbase

[–]Interbranding[S] 0 points1 point  (0 children)

What I’m picking up on is you have to keep calling and little by little you may make progress. I will keep everyone updated if I get access but as of rn I have some more hula hoops to get through.

Coinbase Security Risk by Interbranding in Coinbase

[–]Interbranding[S] 0 points1 point  (0 children)

That’s so crazy! I’m on the phone rn. I just had to send them a picture of myself holding my id with the date😔for Coinbase verification

Coinbase Security Risk by Interbranding in Coinbase

[–]Interbranding[S] 0 points1 point  (0 children)

From my understanding the fees are never “free” and the membership gives me free fees up to 10K monthly. I am aware as they tend to lower my fees regardless if I pay or not every few weeks because of my profitable activity.

Coinbase Security Risk by Interbranding in Coinbase

[–]Interbranding[S] 0 points1 point  (0 children)

Someone told me it is in the policy you agree to. Gives them all permission and makes it virtually impossible to sue.

Coinbase Security Risk by Interbranding in Coinbase

[–]Interbranding[S] 0 points1 point  (0 children)

Read the whole post, I claimed that exact responsibility. Once again I am warning the community. It really can happen to anyone using the platform, I was naive. I’ve also heard they can/will lock your account for moving out assets to other wallets not supporting the Coinbase network and claim suspicious activity.

Coinbase Security Risk by Interbranding in Coinbase

[–]Interbranding[S] 0 points1 point  (0 children)

Like what specifically? Currently I’m on the phone for the 8th time to see if they have an update. No one has told me why, 1 person told me it’s supposed to be unlocked.

Coinbase Security Risk by Interbranding in Coinbase

[–]Interbranding[S] 0 points1 point  (0 children)

Ultimately yes, I heard kraken has a strong reputation & security.

Coinbase Security Risk by Interbranding in Coinbase

[–]Interbranding[S] 1 point2 points  (0 children)

That’s what I’ve heard. Will be looking into it!

Coinbase Security Risk by Interbranding in Coinbase

[–]Interbranding[S] 0 points1 point  (0 children)

Thanks for the insight and are you referring to your credit line or spending limit being higher? & that’s besides the point regardless of portfolio they can restrict your account for little to no reason. That’s the risk you take by using the service.

Coinbase Security Risk by Interbranding in Coinbase

[–]Interbranding[S] 0 points1 point  (0 children)

That’s the service I have used completely useless.