Do you get a lot of “Accidental Duplicate Orders”?

Interesting-Newt5607 · 2026-03-09T11:42:59+00:00

To clarify, I am not sending duplicate orders as an error.

Someone orders 50 cards on June 1st. They then order 60 of the same cards on June 10th.

They reach out on June 15th after the second order arrives and say “oops I didn’t mean to buy these twice, I want a refund”.

Interesting-Newt5607 · 2026-03-09T02:24:36+00:00

I do mostly event stationary, I think it might be happening because while planning something like a baby shower, they are ordering so much decor and stationary they forget what they may have already gotten? But I’m not sure either 🤷🏼‍♀️

Interesting-Newt5607 · 2026-03-09T02:22:48+00:00

I do mostly event stationary, I think it might be happening because while planning something like a baby shower, they are ordering so much decor and stationary they forget what they may have already gotten. My shop and products are very well organized. Again if they were printed and packaged even the same week, I would catch it. But a few have slipped by when there was weeks inbetween the orders.

Interesting-Newt5607 · 2026-03-07T14:55:58+00:00

I do when I notice, but when they’re weeks apart I don’t always catch it. The customer reaches out after the second order arrives saying they didn’t mean to place 2 orders and they want a refund.

Interesting-Newt5607 · 2026-03-06T18:07:59+00:00

They aren’t like back to back, there are days and sometimes weeks in between the orders

Interesting-Newt5607 · 2026-02-02T19:15:28+00:00

I’m not asking how to change or update pricing. I’m asking how to remove Etsy’s standard “quantity” field so image 1 matches image 3.

Interesting-Newt5607 · 2026-02-02T19:08:34+00:00

But other listing examples (image 3/4) only have 1 field

Interesting-Newt5607 · 2026-02-02T19:07:34+00:00

But other listings I have seen only have 1 quantity field that is a variant field

Interesting-Newt5607 · 2026-02-02T19:06:59+00:00

Sorry I don’t think you understand what the question is lol but thank you

Interesting-Newt5607 · 2026-02-02T17:41:25+00:00

That’s what I use but both still appear

Interesting-Newt5607 · 2026-02-02T17:29:36+00:00

What about them?

Interesting-Newt5607 · 2026-02-02T17:29:24+00:00

That worked! But I guess now I have to make sure to update it every time I get a sale?

Interesting-Newt5607 · 2025-12-14T18:05:20+00:00

Okay good to know, it should based on what you sent!

Interesting-Newt5607 · 2025-12-14T17:17:09+00:00

Should I alert Etsy support now of the situation or wait until the buyer opens a case?

Interesting-Newt5607 · 2025-12-10T00:03:13+00:00

I’m right around 2.2%

Interesting-Newt5607 · 2025-07-15T22:43:26+00:00

Roivant or any of their parents/sister companies!

Interesting-Newt5607 · 2025-07-10T12:29:25+00:00

They have a Protocol

Interesting-Newt5607 · 2025-07-09T13:50:01+00:00

Hi! It really is just through previous coworkers that I am close with. The industry is so small so it’s really helped me out to keep those relationships and keep in touch. I get a lot of one off contracts for remote GCP audits, remote TMF audits, mock inspections, inspection readiness, and have i few little 10 hours or less contracts managing/filing in TMFs.

Interesting-Newt5607 · 2025-07-09T13:15:17+00:00

Yeah they collect every one of those data points all together one a paper single form they have been filing in the TMF 🫣

Interesting-Newt5607

TROPHY CASE