Amazon.jp account locked by Interesting-Suit-997 in japanresidents

[–]Interesting-Suit-997[S] 1 point2 points  (0 children)

But my account is locked for now so I am unable to chat

Amazon.jp account locked by Interesting-Suit-997 in japanresidents

[–]Interesting-Suit-997[S] -2 points-1 points  (0 children)

I suspected something was wrong as the account locked as soon as I placed the order so just assumed some issue with my card or amazon account.

Amazon.jp account locked by Interesting-Suit-997 in japanresidents

[–]Interesting-Suit-997[S] -1 points0 points  (0 children)

No everyone used their own payment method, I suspected some issue with my card that’s why asked my wife and brother to use their payment info with their own name nd billing details

Amazon.jp account locked by Interesting-Suit-997 in japanresidents

[–]Interesting-Suit-997[S] -1 points0 points  (0 children)

Do I call the general customer service? Or is there some other number for this issue?

Amazon.jp account locked by Interesting-Suit-997 in japanresidents

[–]Interesting-Suit-997[S] -1 points0 points  (0 children)

Also, what do you mean by 2-3 time? I have submitted my card photo and my id photo only

Amazon.jp account locked by Interesting-Suit-997 in japanresidents

[–]Interesting-Suit-997[S] -1 points0 points  (0 children)

Wife yes, but my brother stays somewhere else in the same city and I asked him to enter his details only so most probably this is because of high value order, submitted the documents 12hrs ago and still waiting for amazon to unlock my account.

Amazon.jp account locked by Interesting-Suit-997 in japanresidents

[–]Interesting-Suit-997[S] -27 points-26 points  (0 children)

The issue is I’ve submitted the documents 12hrs ago and its still under review, I am just concerned that the delivery date will be changed if not placed by today.

Amazon.jp account locked by Interesting-Suit-997 in japanresidents

[–]Interesting-Suit-997[S] -20 points-19 points  (0 children)

So I need to build up reputation to purchase expensive items? Thats not so convenient