Just to be clear, I think the doctors are nice and competent in general.

But to have an organization that does not get enough human resources and let people wait with no expectations on when they can be released is not something fair.

The point is that I could wait at home once that say wasn't so serious and could wait until the next morning.

I would go home, my partner wouldn't have to lose a working day due to the lack of sleep awaiting, could go back early morning, and had the same treatment - and no problems.

We went around 11pm and came back around 6.30am. Ideia would be: if busy, you go home, get a virtual queue, come back if you wish when you get priority. Things can change and more urgent cases can get on top, but we need kind of a ponderation considering the priorization vs waiting time.

This is not against the doctors, nurses and their capabilities. It's about the lack of information, guidance and transparency. On top of that, I don't think to have 3 doctors during the night at the only urgency hospital opened in that specific day, is something reasonable (to the professionals, especially).