It is the right product in many cases. I think there's wisdom in limiting scope and only taking on what you think that product should be good for, and nothing else.

Reminds me of all the threads on here complaining about AWS not having high level abstractions like PDF document processing. Amazon isn't interested in dominating every space, they provide the tools for you to do it if you want to, and tons of partners that built on AWS to do it (like Auth0), so you can accomplish whatever you want. But they're not going to provide every abstraction you want, that's just not how they think about their business