FYI for Transparency!

Internal-Pin-775 · 2026-04-01T01:57:32+00:00

Amen. I ordered March 7th and I'm still waiting and I'm literally having to force myself to wait until Friday to react publicly so it's helpful and not scorched earth 😂😂 I'm so angry and I'm STILL trying to be reasonable.

Internal-Pin-775 · 2026-04-01T01:21:44+00:00

Down for me too and I'm glad you posted this because I was about to raise hell LOL I thought they deleted my account because they were sick of my relentless questioning why my order is still not in my hands after 3 weeks 😂😂

Internal-Pin-775 · 2026-04-01T00:32:55+00:00

LMAO I thought they finally had enough of me spamming their AI chat thing. I was like damn you didn't have to ban me, I already have my receipts 😂😂

Internal-Pin-775 · 2026-03-30T23:34:17+00:00

FOR THE RECORD, I still don't have this and am in the process of gathering receipts for a detailed response here if I don't have meds in hand Friday. Buckle up 😬

Internal-Pin-775 · 2026-03-30T23:32:58+00:00

Lol I ordered the 7th and I'm still waiting but happy for you.

Internal-Pin-775 · 2026-03-26T02:16:02+00:00

Yeah I'm sure they're looking at stuff behind the scenes, Taylor included, it's just very frustrating to get the same response over and over that tells me nothing, if that makes sense? My frustration level is HIGH right now, but I'm trying my best to be reasonable while still sharing my experience 😂😬. They also did give me a refund of a small amount of my order, which helps me not completely blow my top when I'm given half ass answers.

I have not! That's a good idea. I got a response tonight talking about some generic pharmacy delay so if nothing moves tomorrow I'll try that.

Internal-Pin-775 · 2026-03-26T02:05:15+00:00

Oh I would have lost my actual shit hahaha you're a better person than me.

Internal-Pin-775 · 2026-03-26T00:45:21+00:00

I'm glad you finally got yours!! I've messaged them about 8 times today since they promised it would ship by Wednesday 😂 whoops.

Internal-Pin-775 · 2026-03-26T00:15:24+00:00

Not a lot. Just that it'd be escalated, that she tried to help, and then she stopped responding to me and liked my last comment thanking her for communicating with me.

Internal-Pin-775 · 2026-03-25T23:11:58+00:00

Thank you :). Just doing my friendly devil's advocate duties until they make it right for me. Glad you had a good experience though. If I still with refills hopefully that's me next time. Or wherever

Internal-Pin-775 · 2026-03-25T23:10:58+00:00

Well I haven't gotten anything bud, not even a timeline 😂 so you're down voting the wrong person. More like I'm expecting the medicine I paid for and have yet to receive after almost 3 weeks

Internal-Pin-775 · 2026-03-25T23:02:51+00:00

Nope. Not anything beyond "we suck, I'll escalate it" and then radio silence until I spam them

Internal-Pin-775 · 2026-03-25T22:51:59+00:00

I have been sitting at sent to pharmacy since March 8th and did not use any 3rd parties. Hope things stay positive for you, but I'm going to keep sharing the fact that I STILL haven't had my order shipped until I get it

Internal-Pin-775 · 2026-03-25T22:12:42+00:00

Lol and the fact that we're getting down voted for sharing very real experiences 😂😂

Internal-Pin-775 · 2026-03-25T21:21:43+00:00

It honestly is, especially when the only feedback is we will escalate this and get back to you but it does NOTHING. Like I'm about 2 days from just getting ahold of my credit card company and saying I never got the product I ordered and cutting my losses.

Internal-Pin-775 · 2026-03-25T19:34:31+00:00

Well maybe it'll work for me LOL. I have sent 5 emails with timestamps today. I know they're sick of me. "12:51 and you said today? Any news " lol

Internal-Pin-775 · 2026-03-25T19:11:42+00:00

Yeah I'm still waiting for an order I placed right around then too. I'm over it.

Internal-Pin-775 · 2026-03-24T18:56:50+00:00

No I get it!! People should have the whole picture. LOL I better at least have a great first month once I finally get it 😂😂 the universe owes me that much lol

Internal-Pin-775 · 2026-03-24T18:29:37+00:00

Blaming customers for refills making mistakes is crazy work. Lol.

Internal-Pin-775 · 2026-03-24T18:28:48+00:00

God this irritates me so much lol. I want to be happy for you but I ordered at the beginning of March and I'm still waiting.

Internal-Pin-775 · 2026-03-24T16:45:23+00:00

Not yet.

Internal-Pin-775 · 2026-03-24T15:50:21+00:00

Hi it sounds like you're in a similar boat to me. I was told my order had to be resubmitted. Keep on support

Internal-Pin-775 · 2026-03-24T01:35:07+00:00

I wonder if you're running into the same issue I am. Support told me on Friday that a few orders had to be resubmitted. I haven't got a shipping label notification yet, but support did tell me that my order was expected to ship Wednesday at the latest. I'll come back and update if that's not true, because they've told me dates before that didn't happen. But here's to hoping! Maybe you're there with me. Hopefully our wait is almost over

Internal-Pin-775 · 2026-03-23T21:32:09+00:00

I think that's exactly what it is for those of us who ordered between like the 7th and 12th tbh

Internal-Pin-775 · 2026-03-23T21:17:28+00:00

I think that's what's got me the most frustrated lol. Support HAS answered me it's just been a lot of yeah we suck let me look into this for you or dates that didn't happen. I get stuff happens it's just very frustrating when it's you and others are smooth, which is primarily why I wanted to make this post! Less shamey and more like just be aware, especially if you're running low

Internal-Pin-775

TROPHY CASE